On this episode, Ryan Black (Chief of Staff, Legal at DoorDash) joined the podcast recently to share his expert insights into:

-Common pitfalls legal ops can encounter during legal technology evaluations—and how to avoid them

-The skills he cultivated on his journey from Paralegal to Legal Operations Manager to Legal Chief of Staff

-His experience building out a legal operations function, and how he leverages AI in his day-to-day to work more efficiently

On this episode, Stephanie Palmieri (Head of Legal Operations at CyberArk) joined Alex Kelly to discuss:

-The keys to effective change management—including how to measure the success and necessity of legal technology implementations

-How the size and maturity of an organization's legal function dictate what its priorities will be from an operations standpoint

-The takeaways from her own incredible career journey, which began in television production and ultimately led her to the field of legal ops

On this episode, Terrene Collins (Director of Legal Operations & Chief of Staff to the CLO at Panasonic North America) joined the podcast to discuss:

• The importance of building relationships and engaging with stakeholders throughout the organization to build an effective legal ops function

• How she evaluates legal technology to ensure the tools she secures for the legal department are a good fit

• Terrene's thoughts on AI as a value-multiplier, and where she sees it making the biggest impact for in-house teams

On this episode, Nicole Weidenhamer reflects on her eight-year journey at Rocket Companies, where she has risen from intern to VP of Legal Operations.

During her conversation with Brightflag's Kevin Cohn, they discuss:

• How to build and scale a legal operations function
• The value of networking with other legal ops professionals and finding a community
• The evolving legal ops landscape, and the keys to effective change management

On this episode, Jennifer Smith (Legal Operations Manager at Etsy) joined the show to discuss the key skillsets legal ops professionals need to be successful, and Jennifer's own fascinating journey into the world of legal operations.

Jennifer also discussed some projects she's most proud of having spearheaded, and the impacts she sees AI having on the legal field.

Join Kevin Cohn and Stacie Neeter as they delve into the evolving landscape of enterprise legal management, and the challenges faced by modern legal departments.

During their conversation, they discuss:

• The shift from siloed initiatives to a holistic approach to legal technology integrations, and the role AI is playing in that progression

• How legal departments can establish themselves as valuable business functions while also addressing the strategic complexities of legal service delivery

• The role that data insights and effective communication play in managing legal spend and fostering collaboration

On this episode, Daniel Young (Chief of Staff, Senior Director of Legal Operations at SharkNinja) joined Alex Kelly to discuss how data serves as the foundation for impactful legal operations initiatives.

Daniel also discussed his fascinating career journey from being a veterinary technician to working in legal ops, and shared insights into his approach to legal technology evaluations.

Mathew Steer (Associate Director of Legal Management Consulting at Deloitte Legal) joins Brightflag’s Kevin Cohn for a special podcast episode about AI’s role in corporate legal departments, including discussions around:

• Moving from AI proof-of-concepts to rolling out true AI programs
• Measuring the ROI of AI
• Leveraging learnings and applying them to deliver value
• Developing a true vision for AI within in-house teams

On this episode, Sarah Starr (Director of Legal Operations at Generate) joined Alex Kelly to discuss her approach to change management and legal technology evaluations.

Sarah also shared insights into her career journey, and offered advice to those who are just starting out in legal operations.

On this episode, Suha Gehrer (Group Head of Legal Operations at Zuhrich Insurance) joined Alex Kelly to discuss the most common challenges and inefficiencies Suha has observed when it comes to implementing legal technology.

Suha also shared insights into the career path that led her to legal operations, and how her previous experiences working in procurement informed her perspective on the function.