Rick discusses incident response as a best practice for the network defender community, talks briefly about Zoom and how well their communications plan worked earlier this year when the network defender community called their web conferencing app out on several security issues, and how poorly OPM handled their incident response when the Chinese stole the PII of every person that worked in the U.S. government. Finally, he talks about the birth of incident response and the most influential cybersecurity book ever: “The Cuckoo’s Egg.”

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