Bob Bilbruck is an accomplished and visionary CEO with over 25 years of experience in the emerging markets and technology space. He is the founder and CEO of Captjur, a business services firm specializing in channel and partner programs, digital marketing and technology initiatives, sales and business development, and alternative startup funding. Here, Bob talks about how AI is revolutionizing customer service in the fast food and hospitality sectors and how the metaverse is about to become a big part of our everyday lives. 

Key Takeaways:

- How AI is being integrated into customer service

- The future of the metaverse

- The importance of open networks

Episode Timeline:

1:45 An overview of Captjur's work

2:23 What can Captjur's clients expect?

4:15 How does Captjur integrate AI into marketing channels?

5:00 How is AI being integrated into fast food restaurants?

5:45 White Castle's AI integration

7:15 Do we need to train humans to interact with AI?

9:25 Integrating AI into high-end establishments

12:25 How will AI revolutionize our everyday lives in the near future?

15:00 Why the metaverse is misunderstood.

17:50 How are companies putting a human face on AI?

22:00 The importance of open networks with AI

This episode’s guests:

• Bob Bilbruck on LinkedIn

• Captjur.com

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