Influential Conversations with Kirk Stafford

Every story is worth telling. Every story is worth hearing. This week’s episode of the Influential Conversations podcast features Renee Whitehouse. Renee is a property manager and the Director of Property Management at Harris Property Group. She has over 20 years of real estate experience. Renee is recognized as a pioneer in her industry because she possesses in-depth knowledge of tenancy legislation, the art of managing client and tenant relationships, and the method for picking the very finest tenants possible. She joined us today to talk about her career journey, her end goal in her career, her approach to newbies in the industry, backups for flap spots, and more.

[04.21] Renee’s journey – Starting the conversation, Renee shares her story of becoming a property manager.

[13.29] The end goal – Always getting the best outcome for the clients no matter what the situation is Renee’s end goal in her career.

[17.40] Tentative approach – We dive into Renee’s approach to mentoring when someone new comes to the industry.

[22.24] The good bit – Renee shares the good things about her job in real estate.

[24.53] The backup – Renee explains her backup plans whenever she hits a flat spot in her life.

Resources

Connect with Renee

LinkedIn - linkedin.com/in/renee-whitehouse-b16a2785/

This week's episode of the Influential Conversations podcast features Jamie Lampard. Jamie is the operations manager at Ballarat Real Estate Pty Ltd, Ballarat Central, Australia. Jamie holds a Bachelor of Property and Real Estate with Distinction, setting him up as arguably one of Ballarat's most qualified property managers. He also teaches the Property and Real Estate degree at Deakin University in Melbourne. Jamie is always smiling and enthusiastic, and he commits himself to exceeding his client's expectations. Join us as we talk about Jamie's journey in real estate, building long-term relationships, being a passionate team member, industry challenges, and more.

[02.00] Jamie's story – Starting the conversation, Jamie shares his educational background and how he got into real estate.

[05.01] Connections – Jamie explains how his interest in building long-term relationships with people ignited early in his career.

[12.23] The environment – Treat people the way you want to be treated. We talk about what happens when you are not part of a team that is passionate, positive, and happy about what they do.

[18.00] Expectations and demand – We dive deep into the biggest challenges in dealing with people in the industry.

[26.13] Inspiration – Jamie walks us through how he manages to find inspiration when he gets into a flat spot.

[31.18] Jamie's mantra – Make the invisible visible.

Resources

Connect with Jamie

LinkedIn - linkedin.com/in/jamie-lampard-67912a23/

As property managers, it’s important to maintain good relationships with your people. Most of the time, it’s not about managing the property but the relationships. This week’s episode of the Influential Conversations podcast features Amy Blackburn. Amy is the Property Management Performance Manager at McGrath Estate Agents. She is also a member of the REIV Property Management Chapter Committee. She joined us today to talk about her property management journey, bridging values between employers and employees, the invisible value of property managers, educating and navigating clients as part of the job for managers, and more.

[01.47] Amy’s story – Starting the conversation, Amy shares who she is and how she got into property management.

[06.26] The match – We talk about the importance of having matching values with your employer and how your employer sees you.

[14.31] Invisible value – We talk about how property managers lost their invisible value due to the traditional relationship between them and clients.

[19.45] People pleasers – Property managers aren’t the solution. They are the solution-finders who educate people on how to find solutions.

[28.13] Educators – Property managers don’t control property. They educate and navigate clients through different issues.

Resourceslinkedin.com/in/amy-blackburn-b5b717185/

Sharing your journey and helping others like you is one of the most selfless things you could do. Because the knowledge of your own story inspires others, it is worth more than you could ever imagine. This week’s episode of the Influential Conversation podcast features Kate Johnson. Kate is the director and licensee in charge of ‘Managed by Kate’, a property management agency in Gunnedah, Australia. She has been awarded Agency of the Year for Gunnedah through ‘Rate My Agent’ for 2019, 2020, 2021, and 2022. Her ultimate life goal is to inspire people to give it a try.

[05.05] Kate’s journey – Starting the conversation, Kate walks us through her career journey, the hardships she had to endure in the industry, and how she has found her passion within the industry.

[13.17] Just a number – If your employer is willing to replace you tomorrow, even if you are going through a hard time, you are just a number, says Kate.

[18.00] Managed by Kate – We dive into the birth story of Kate’s property management company.

[25.03] Trip to America – Kate shares her trip to America and the importance it has in her life.

[34.35] Resilience & determination – You know who you are better than anyone else. Resilience and determination are going to get you where you want to be.

[38.57] Where to next – Wrapping up today’s conversation, Kate shares what the next step is and her ultimate dream for her company.

Resources

managedbykate.com.au/

Julie is the founder of Agent Dynamics, which provides team development solutions specific to the real estate and property industries. Join us as we talk about Julie’s journey, the lack of fulfillment, the retention crisis, asking for help, doing things that make you happy, and more.

[01.09] Julie’s story – Starting the conversation, Julie shares her journey to join real estate and property.

[07.10] All pockets, empty heart – Julie explains the reason for the lack of fulfillment in employees both personally and professionally from their job.

[12.11] Employee retention – We talk about solutions for the current retention crisis in the real estate industry.

[17.48] Asking for help – Julie explains the importance of asking for help from the right people in whatever situation you cannot face alone.

[26.12] Happiness – Do what makes you happy and try to understand what makes your closest people happy through communication.

[33.41] Agent dynamics – Wrapping up today’s conversation, Julie shares why the expansion of agent dynamics is important to her.

Resources

Connect with Julie

linkedin.com/in/juliedavisbuildingbetterbusinesses/

juliedavis.com.au/agent-dynamics

This week on Influential Conversations with Kirk Stafford, we’re having a conversation with Rebecca Berry, Partner & Head of Property Management Belle Property St Kilda. Throughout the episode, we dive into Rebecca’s journey in the real estate sector, the growth of her organization, how Rebecca develops company culture and more.

[02:25] Rebecca’s Story – We start the conversation with a brief review of Rebecca’s career journey in the real estate industry.

[04:32] Notable Experiences – Rebecca shares some of the notable experiences from her time working as a property manager and the learnings that came out of those experiences.

[08:45] Growth Story – We dive into the impressive growth of Rebecca’s organization over the last five years and what contributed to the growth.

[10:45] Company Culture – We talk about the measures Rebeca’s organization has taken to create a healthy work environment for the team.

[14:25] Challenges – Rebecca talks about some of the challenging aspects of her work and what she does to overcome them.

[19:20] Last Three years – Rebecca shares with us some of the personal habits that helped her get through the challenges of the last three years and some of the learnings from her experiences.

Connect with Rebecca

LinkedIn: linkedin.com/in/rebecca-berry-7ba52177/

Website: www.belleproperty.com

Welcome to another captivating episode of the Influential Conversations podcast as we sit down with Laura Shooter, the Managing Director of SJ Shooter Real Estate. Throughout the episode, we dive into Laura's career path, how she managed to develop her business, her approach to creating a better work environment, and more.

[00:47] From Public Housing to Property Management: A Journey of Learning and Advocacy

[10:11] Navigating Growth: Challenges, Adaptation, and Lifelong Learning

[13:07] Finding Inspiration and Resilience: Mentors, Team Support, and Unconventional Escapes

[19:25] Expanding Horizons: Podcasts, Audiobooks, and Timeless Classics

[23:48] Creating a Supportive Work Environment: Challenges, Solutions, and Distraction Hygiene

Resources:

Connect with Laura:

LinkedIn: linkedin.com/in/laura-shooter-sj-shooter-real-estate/

This week on the Influential Conversation podcast, we’re joined by Michelle Watt. Michelle is a Senior Business Development Manager at Accelerate Property Group in Queensland. Throughout the interview, we dive into learnings from Michelle’s career journey in the real estate industry, overcoming challenges associated with the tough economic conditions of the last three years. networking, self-care, and more.

01:21 Getting into real estate - We start the discussion with a brief look at Michelle’s background and how she got into the industry.

05:36 The new normal - Michelle talks about the challenges her business had to go through in the last three years due ro the pandemic and its ripple effects and how she manages to overcome the challenges.

14:28 Finding positivity - Michelle dives into how to push down the negativity in your life and surround yourself with a community that helps you grow.

17:16 Networking - Why it’s important to have a network of like minded people around you.

23:44 We all need a break - We dive into the benefits of taking breaks and how it improves our work life as well as personal life.

Connect with MichelleLinkiedIn: linkedin.com/in/michellewattproperty/