Information Revolution

Our last episode of 2023 continues the conversation with Matt Moore, talking about valuing something vs. pricing it, and how to make information assets tangible, visible, and tractable.

Matt Moore originally trained as a librarian. He spent years in the world of knowledge management and has also worked in learning and development, internal communications, marketing, sales operations, sales, consulting, IT management, project management, and process improvement. He’s done a lot of stuff - maybe some of it quite well!

Some links to things and people we mention:

• Doug Laney https://www.douglasblaney.com/

With your hosts:

• Karl Melrose

Continuing the theme of information valuation, we had Matt Moore join us to take us back to some fundamental questions of how organisations determine value and make decisions - what they do and what they say they do.

Matt Moore originally trained as a librarian. He spent years in the world of knowledge management and has also worked in learning and development, internal communications, marketing, sales operations, sales, consulting, IT management, project management, and process improvement. He’s done a lot stuff - maybe some of it quite well!

We had such a good conversation we kept recording and will publish the second half in another couple of weeks.

With your hosts:

• Karl Melrose

Last episode the Information Revolution hosts talked information valuation. This time we have James Price from Experience Matters sharing results of his research and compelling stories about valuing information, knowledge and data.

Some relevant links:

• The first piece of research James refers to: https://www.experiencematters.com.au/wp-content/uploads/2022/08/Barriers-to-the-Effective-Deployment-of-Information-Assets.-An-Executive-Management-Perspective.pdf

With your hosts:

• Karl Melrose

Karl kicks off the conversation about how we could get the right level of investment in managing information by valuing information assets beyond the old high, medium, low. And we announce a guest who has thought much more about this than any of us!

With your hosts:

• Karl Melrose

We're properly back back! Judi asks what we'd do if we were setting up a brand new organisation. Michael pushes the idea of establishing principles, not rules.

Karl mentions the Greiner growth model, here's one description of that: https://medium.com/@potherca/the-greiner-company-growth-model-ccc7e252b492

With your hosts:

Judi Vernau (Metataxis NZ)

Karl Melrose (Castlepoint Systems)

Michael Upton (Metataxis NZ)

How do you measure effectiveness of a records programme? Karl and Michael talk collusive relationships, data profiles (stocktakes by yet another name?) time and motion, lining measurement up with real outcomes, using the skills we have, how the ever-growing volume of stuff actually affects us, and the discourse around recordkeeping.

Some links related to things we mention:

An ANAO report on Management of Information Assets: https://www.anao.gov.au/work/performance-audit/management-information-assets

The RIMPA Executive Engagement programme: https://www.rimpa.com.au/events/ems-events-calendar/executive-engagement-masterclass-overview.html

A YouTube clip about Teams chat Michael mentions: https://www.youtube.com/watch?v=Xy32qqtgryo

With your hosts for this episode:

• Karl Melrose (Castlepoint Systems)

(Judi was just away for this one.)

Is knowledge management still a thing? Surely, but how does it relate to records and information management? Isn't making tacit knowledge explicit making a record?

With your hosts:

• Karl Melrose (Castlepoint Systems)

It's been as good as a year, so for our 21st episode the Information Revolution hosts take a minute to reflect. Do we still need a revolution in our profession? Are there things we've changed our minds about? Things we wished we said?

Somewhere along the way we talk about the idea of formally debating topics, of inviting people to be the devil's advocate, and of an "EDRMS" made up of many tools, not one monumental solution.

With your hosts:

• Karl Melrose (Castlepoint Systems)

Our 20th episode! The Information Revolution hosts dig into what it means to manage databases from a records and information perspective, with a focus on those that power business applications.

What if you keep the whole database? What if you pull reports out? What does it mean to maintain access? How do you decide? ... and how much of this is really only about databases?

With your hosts:

• Karl Melrose (Castlepoint Systems)

It's essential for information and records folks to collaborate, and the hosts of Information Revolution thought it was past time we had a real designer on the show. Amy Stoks from Good People talks about human centred design, two of the possible objectives of discovery, and hopefully avoids an existential crisis!

With your hosts:

• Karl Melrose (Castlepoint Systems)