In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Eliron Ekstein, co-founder and CEO of Raven.AI, to discuss the transformation of vehicle inspections through advanced computer vision. 
From a "lucky coincidence" in a Shell energy lab to becoming a critical partner for the world’s largest rental car fleets like Avis and Hertz, Eliron shares how Raven.AI built a redundant, data-rich system that outperforms traditional human assessments. Discover why the industry is shifting toward an 80/20 automation model, how 360-degree documentation solves the "trust gap" in AI, and why real-world experience is the ultimate prerequisite for solving the industry's most expensive problems. 
Whether you are navigating rising claim costs or looking to implement self-service claims, this conversation reveals how transparency and high-fidelity data are reshaping the physical world. 
To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.. Podcast Host: Jason Reichl Executive Producer: Don Halliwell


Episode Highlights:

• 00:29 – The Shell Energy Lab: The Unlikely Origin of Raven.AI
• 01:38 – Leveraging Fleet Data: The Avis and Hertz Coincidence
• 02:27 – Shrinking Cycle Times: Self-Service Scans for Policyholders
• 03:26 – Why AI Failed in the Past: The Problem with Bad Data
• 04:27 – The 360-Degree Advantage: Why Humans Miss Damage AI Catches
• 05:33 – The 80/20 Rule: Predicting the Future of Claims Automation
• 06:31 – Rising Severity: Why Claim Costs are Through the Roof
• 07:46 – Solving the Trust Gap: The Role of Transparency in AI
• 10:20 – Immediate ROI: Reducing Cycle Times by 50%
• 11:37 – Beyond Cars: Expanding to Commercial Trucks and Forklifts
• 14:00 – Career Advice: Why You Must Understand the Problem to Fix It 

Episode Resources:

• Eliron Ekstein’s LinkedIn
• Raven.AI Official Website
• TrustLayer

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Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation. 

Check out the three most downloaded episodes: 

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

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