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The Jeffs talk about how to ensure your people are working together to produce the best outcomes for your customers. They discuss:
• Practices & attitudes of world-class team leaders.
• The importance of a common mission.
• How to foster communication, respect, and encouragement.
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Jeff S & Glenn Crockett discuss leadership effectiveness. They dive into:
• Traits of true leadership.
• The importance of accountability.
• Staying connected in your business.
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The Jeffs talk about how to assess the fuel that powers your economic engine. They discuss:
• Key Performance Indicators and how to use them.
• The importance of focusing on the vital few over the insignificant many.
• Establishing systems and eliminating guesswork in your leadership.
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The Jeffs talk about core business processes. They dive into:
• Why you need clear documentation of all critical processes.
• The importance of having systems for onboarding new clients or customers.
• Establishing clarity on the limit of authority for team-members.
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The Jeffs talk about increased turnover rates in customers and employees. They discuss:
• How to create systems to get consistent customer & employee feedback.
• The importance of action plans following feedback.
• Leadership by walking around & regular one-on-ones.
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The Jeffs discuss the importance of prioritizing communication. They talk about:
• Avoiding common failures linked to poor meeting practices.
• Establishing weekly standup meetings to go over projects and needs.
• The importance of celebrating & recognizing wins in an organization.
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The Jeffs talk about organizational effectiveness. They dive into:
• Getting the right people in the right seats.
• How to motivate your team to pursue excellence.
• The importance of having clear priorities.
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The Jeffs talk about best practices of organizational structure. They discuss:
• The importance of having a clearly defined reporting hierarchy.
• Not forcing high performers into unqualified or ill-fitting leadership roles.
• What it means to be empowered vs. autonomous.
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The Jeffs talk about five practices that will keep your business focused. They dive into:
• The importance of discipline & how to avoid the "squirrel" mindset.
• Developing your message to target the right people.
• Creating a clear mission, vision, & set of values.
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The Jeffs talk about the necessity of having a healthy workplace culture. They discuss:
• Identifying & understanding your organization's culture.
• What causes cultural shifts within an organization.
• The importance of defining & adhering to core values.
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