Technology decisions can shift dramatically when HR steps in with a human-centered perspective.

In this episode, Kate O'Neill, CEO of KO Insights and author of What Matters Next, explains how HR can influence innovation before decisions are locked in. She shares why employee experience, ethics, and organizational performance belong at the center of technology conversations, not after rollout plans are set.

You'll hear practical ways HR can gather partial answers, synthesize insight, and guide leaders through uncertainty while staying grounded in values, privacy, and workplace communication.

If you want HR leadership that builds credibility and influence, this conversation offers clear frameworks you can apply today.

Join us as we discuss:

(00:00) Meet HR Superstar: Kate O'Neill

(04:22) Digital transformation vs. innovation

(09:54) How HR can influence without being the decision maker

(14:15) Common mistakes when rolling out change and new tools

(22:38) Finding the right pace in technology decisions

(28:54) Carrying culture forward into the AI age

Resources:

For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, or tune in on our website. Original podcast track produced by Entheo.

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Hear Karina's thoughts on elevating your HR career by following her on LinkedIn: https://www.linkedin.com/in/karinayoung11/

Download 15Five's Performance Review Playbook: https://www.15five.com/ebook/review-process-playbook?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2_2023_Podcast_CTAs&utm_content=Performance

For more on maximizing employee performance, engagement, and retention, click here: https://www.15five.com/demo?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2-Podcast-Ads&utm_content=Schedule-a-demo

Kate O'Neill's LinkedIn - https://www.linkedin.com/in/kateoneill/