Fast Company

Innovators Uncensored - How SoulCycle, Drybar, and Casper created cult brands


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This show offers an inside look at some of America’s cult brands: businesses that have achieved the sort of extreme and even irrational customer loyalty that executives and entrepreneurs dream of.
Can you orchestrate that word-of-mouth marketing as a company? And how much of this devotion is accidental?
We sat down with the founders of SoulCycle, Drybar, and Casper to find out.
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