Innkeeper Brett Rauber of The Campbell House Inn, a historic 20-room boutique hotel in Eugene, Oregon. Brett really focuses on return on investment (ROI) when it comes to marketing his Inn, and for guest services. He shares insights on managing occupancy and average daily rates (ADR), staff training and upsells to drive his property's success.

Marcus Berg of Unique Angles Photography joins the podcast to share some wisdom about how important photography is to the hospitality industry. Marcus and Unique Angles Photography has focused exclusively on hospitality photography since 2008. Marcus shares some tips like how to know if you need new photography, how to shoot your own photos with your smartphone, and what to look for when hiring a photographer.

Kent Schnepp, CEO of Odysys joins the podcast to get insight into how a marketer and a marketing technology company view the issues facing the industry. We talk about Kent's journey and what let him to create Odysys.

Innkeeper Laurie Bunker of the Raton Pass Motor Inn, a revitalized mid-century "vintage lifestyle" themed motel in Raton New Mexico.

Julie McAferty joins the podcast. Julie is owner of Greenlake Guest House, a B&B located near downtown Seattle. Julie is also currently President of the Washington Bed & Breakfast Guild

I talk with Julie about connecting with fellow innkeepers via the Washington Bed & Breakfast guild has played a pivotal role in her success. We talk about her marketing, her ideal guests and even brainstorm ideas for her blog.

Innkeeper Laura Yepez of Chicago's Wicker Park Inn, an 11 room bed & breakfast. We talk about building her business, working with other innkeepers, and marketing challenges and tips.