Welcome back to the 3rd Quarter Behind-the-Scenes Series from Stories from the River. In today's episode, Charlie welcomes back Tim Sayles, Broad River's Director of Construction & Facilities, or Goose Wrangler. Tim shares exciting construction updates and renovations taking place in various Broad River stores. Charlie and Tim discuss the importance of investing in upgrading the remaining existing stores to the Ashley 7.0 (or latest) design elements, explaining that these improvements help maintain vibrant, high-performing retail environments. The conversation highlights the ongoing projects, including store remodels in Fayetteville, Raleigh, and Pineville, with future upgrades planned for locations such as Augusta, Columbia, Mooresville, and Hickory.

Charlie and Tim also discuss the phased approach to store renovations, ensuring minimal disruption while enhancing the store's appearance and functionality. They touch on the positive feedback from Memory Makers who work in the renovated stores and experience these upgrades first hand, noting the excitement and energy it brings. Tim shares insights into the logistical aspects of construction, such as working overnight to avoid daytime disruptions and the benefits of modern updates like LED lighting.

Tim and Charlie point out the company's forward-thinking strategy, emphasizing that these continual enhancements keep both their stores and Memory Makers motivated and aligned with Broad River Retail's offensive-minded growth strategy. Tim also unpacks the importance of sharing these renovation updates during companywide Town Halls and the positive feedback he receives from these announcements.

This episode on YouTube: https://youtu.be/YeT5njvQPCA

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