On this episode of the Inside EMS podcast, co-hosts Chris Cebollero and Kelly Grayson dive into the mailbag to answer a listener question on professionalism. The listener describes his coworkers walking patients to the stretcher, or suggesting they call a ride-sharing service, like Uber, instead of calling for an ambulance. How, the listener asks, should they handle this display of unprofessionalism from their peers?

Cebollero states this is a culture issue. "Vision is where you are going, strategy is how you will get there and culture is the behavior of the organization on the way to reaching the vision." 

Is more in-field supervision needed, or is this a leadership issue? Join the discussion to get the answers to these and other questions.