When is the best time to give feedback? If performance is not up to standard should you hit it hard and quickly? This week Kim and Fulyana use a couple of timely situations to explore when, how and what to do for the best practise of giving and receiving feedback – whether its positive or “constructive” (Fulyana’s favourite word on this context!)

Are you making decisions about which event will be best for your organisation? Do you need to get the most from your promotion budget? Kim and Fulyana talk from first hand experience about the best ways to get useful returns on the investment you make in both dollars and staff time from these activities.

We all do it – say to ourselves “It’s just a meeting with….. I know them, it will be fine”. This week Kim and Fulyana explore the reasons behind being prepared for a meeting and having that all important debrief after a meeting – who should be involved, why it is necessary and how to handle the challenges of team participation.

Knowledge Transfer? Knowledge Management? Aren’t they the same thing really? This week Kim and Fulyana talk specifically about Knowledge Transfer and why it is important in any organisation.

Is knowledge management important? What is it really and why do executives need to think about it? This week Kim and Fulyana discuss their experiences around knowledge management from both an executive and customer viewpoint.

Do you manage knowledge well in your organisation?