Microsoft is introducing Agent 365, a new control plane for managing AI agents across the enterprise. Charles Lamanna, the executive leading Microsoft’s Business Apps and Agents division, joins us to explain the ideas behind the launch and why the company believes AI workers will soon be as common as apps or devices. We explore how agents already operate inside organizations, how identity and permissions will work for autonomous systems, and how Microsoft plans to detect and govern rogue agents. If you want to understand the strategy and engineering thinking behind one of Microsoft’s biggest AI bets, this is the episode to hear.

CHAPTERS:

01:51 – Introducing Charles Lamanna

02:45 – Why Microsoft Is Launching Agent 365 at Ignite

04:37 – How AI Agents Are Already Appearing Inside Companies

06:24 – Customer Fears About Agent Autonomy and Trust

08:40 – How Builders Know When They’ve Created a True “Agent”

11:33 – How Microsoft Detects Agents That Aren’t Registered

13:43 – How Agent 365 Will Audit and Govern AI Agents

17:05 – Real-World Examples of Agents Delivering Results

19:08 – Automatic Agent Registration and Future Telemetry Signals

20:07 – Using Agent 365 in Non-Microsoft Environments

20:38 – Whether Agent 365 Becomes the Directory for All Agents

22:25 – How Agent 365 Handles Bad or Misbehaving Agents

24:10 – What a “Bad Agent” Actually Means in Practice

25:55 – What Success Looks Like After Six to Twelve Months

30:16 – First Steps for Organizations Beginning Their Agent Journey

31:00 – Closing and thanks to Charles Lamanna

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