Inside The Practice

This week Alan and Sarah are joined by John Van Leeuwen, Co-Founder of Green Sail Transitions, for a conversation on the financial foundations every dental practice owner should understand. In this episode, they discuss:

• Cash flow realities for today's dental practices
• Debt strategy and building wealth beyond the practice
• Corporate consolidation and the rise of private equity in dentistry
• What drives practice value and why valuations may be lower than expected
• Practical financial insights to help you plan for long-term success

Whether you're looking to strengthen your practice today or prepare for the future, this episode is packed with actionable takeaways you won't want to miss.

This Show is sponsored by ePractice Manager

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In this episode of Inside the Practice, Alan and Sarah welcome Monica Cappelli, founder of Revv Systems for an insightful conversation on dental billing, revenue cycle management, and the financial health of today's dental practices.

Monica shares her journey into the dental industry and explains why effective revenue cycle management is critical for practice success. Together, they explore common billing and insurance mistakes that impact profitability, how to identify revenue leaks before they become costly problems, and the key performance indicators every practice owner should be tracking.

The discussion also covers strategies for improving collections, reducing aging accounts receivable, creating efficient front-office systems, and building stronger teams through coaching and leadership. Whether you're a new practice owner or looking to optimize an established practice, this episode offers actionable insights to help improve operational efficiency, strengthen financial performance, and support long-term growth.

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events

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In this episode, Sarah Boylan sits down with Michael Huynh and Sarah Dunn from Columbia Bank to explore the full financial journey of a dental practice - from launching a startup to navigating growth, and ultimately preparing for a successful sale. Together, they unpack what it really takes to move through each phase with intention, highlighting the financial decisions that can either set you up for long-term success or quietly hold you back.

They break down key milestones across the lifecycle, share common pitfalls they see practice owners fall into, and offer practical guidance on what to prioritize at each stage. Whether you're just getting started, scaling your operations, or thinking ahead to an exit.

In this episode, we cover:

• The key financial considerations when starting a dental practice
• How to manage cash flow and fuel sustainable growth
• Smart financing strategies and when to leverage them
• Common mistakes that can limit profitability and practice value
• What buyers look for, and how to position your practice for a successful sale

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events

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In this episode, Alan and Sarah sit down with industry expert Tessina Bullock, President of Verus Dental, to unpack one of the biggest challenges facing dental practices today.

With years of experience advocating for dentists and helping practices improve profitability, Tessina shares practical, real-world insights on how to navigate—and push back against—insurance-driven limitations.

In this episode, we cover:

• The biggest challenges dental practices face when dealing with insurance companies
• How insurance impacts profitability—and what you can do about it
• Strategies to regain control and reduce dependence on insurance
• Common mistakes practices make (and how to avoid them)
• Tips for strengthening revenue and building a more sustainable practice
• What it really means to “take your power back” in today’s dental landscape

Whether you're feeling overwhelmed by insurance or ready to make a shift, this episode will leave you with actionable steps and a fresh perspective.

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events

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The roles reverse in this episode of Inside the Practice as Sarah Boylan steps into the interviewer’s seat to put her co-host—and ePractice Manager CEO—Alan in the spotlight. In a candid and thoughtful conversation, Alan Hollander shares the story behind his path into dental consulting, from his early career experiences to the pivotal moments that shaped his leadership style and vision for the company.

Listeners get an inside look at what dental consultants actually do beyond the buzzwords—how they help practices navigate growth, team dynamics, profitability, and long-term strategy. Alan breaks down the misconceptions about consulting, explains what makes a practice truly sustainable, and reflects on the deeper “why” that drives the work at ePractice Manager.

Whether you’re a practice owner, team member, or simply curious about the business side of dentistry, this episode offers a transparent, behind-the-scenes perspective on building stronger, smarter, and more successful practices.

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events

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This week, Alan and Sarah sit down with Doug Fettig, a dental business speaker, coach, CPA, and MBA whose path to helping dentists lead smarter, stronger practices didn’t exactly follow a straight line. From hitchhiking across Europe to advising dental practices across the country, Doug shares how his unconventional experiences shaped the way he thinks about leadership, risk, and long-term strategy.

In this episode, Doug breaks down what it really means for dentists to think like CEOs—not just clinicians—covering mindset shifts, financial clarity, and why curiosity and adaptability matter more than perfection. Expect real talk, practical insights, and a few great stories along the way for anyone looking to grow a practice with intention and confidence.

This Show is sponsored by ePractice Manager

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Join host Sarah Boylan as we look back on 2025, revisiting some of the moments that shaped the year. From standout conversations to memorable insights, this episode features highlights and clips from past episodes that made an impact. Together, we reflect on the ideas, lessons, and conversations that resonated most and helped define the year.

Featured episodes and guests include:

• Elliot Tracy, CPA at Sorren
• Paul Auslander, President of SeaBridge Investment Advisors
• Paul Murphy, Chief Growth Officer of Black Talon Security
• Ben Tuinei, Founder of Veritas Dental Resources
• Anthony Penketh, ePractice Manager, with over 15 years of experience in sales and marketing within the dental industry

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events

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In this episode, Alan and Sarah are joined by Ben Tuinei, Founder of Veritas Dental Resources, to unpack the realities of dental insurance and PPO contracts. With nearly 20 years of experience and having worked with thousands of dental practices, Ben brings a practical, no-nonsense perspective to navigating third-party payors.

In this episode, Ben breaks down how PPO contracts really work, where practices are leaving money on the table, and what options exist beyond simply accepting unfavorable terms. He shares actionable strategies for negotiating, optimizing PPO participation, and strengthening practice revenue without compromising patient care.

Key takeaways:

• How to evaluate whether PPO participation is actually benefiting your practice
• Common mistakes practices make when negotiating with payors
• When renegotiation makes sense — and when it doesn’t
• Strategies to improve revenue while maintaining operational stability

A must-listen for practice owners and managers looking to better understand their insurance landscape and make more informed financial decisions.

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events

Subscribe to our Newsletter: Inside The Practice Newsletter

This week on Inside the Practice, Alan and Sarah joined by Paul Auslander, President of SeaBridge Investment Advisors, to talk about smart financial planning for dentists. From managing debt and investments to planning for retirement and protecting your wealth, Paul shares practical strategies that dental professionals can use to secure their financial future.

Key takeaways from this episode include:

• How dentists can effectively manage and grow their wealth
• Strategies for debt management and investment planning
• Retirement planning tips specific to dental professionals
• Protecting your income and assets in a changing financial landscape

Whether you’re just starting your dental career or looking to optimize your existing finances, this episode is packed with actionable insights to help you take control of your financial future.

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events

Subscribe to our Newsletter: Inside The Practice Newsletter

In this episode, Alan and Sarah talk with Paul Murphy, Chief Growth Officer of Black Talon Security, about the growing role of AI in dental practices and how to implement it safely. We cover what practices need to know to protect patients, maintain compliance, and use AI effectively. Key takeaways include:

• Top risks dental practices face with AI
• Best practices for governance and compliance
• Protecting patient data while using AI
• Practical tips for safe adoption without disrupting workflow
• Lessons any practice can apply when integrating AI responsibly

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events

Subscribe to our Newsletter: Inside The Practice Newsletter