Inside The Practice

In this short episode, Sarah Boylan sits down with Elliott M. Tracy, CPA, to break down recent tax changes affecting dental practices. They cover the most important updates from the Big Beautiful Bill and highlight what dentists and practice owners need to know as tax season approaches. Whether it’s deductions, credits, or planning strategies, Elliott shares practical insights to help your practice stay compliant and make the most of the new rules.

Key Takeaways Include:

• Understanding the most impactful changes from the Big Beautiful Bill
• Strategies for maximizing deductions and credits for your practice
• Tips for preparing your practice for a smooth tax season
• Common pitfalls to avoid when filing under the new rules

This Show is sponsored by ePractice Manager

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In this episode, Alan Hollander and Sarah Boylan sit down with Dr. Dominik Nischwitz—aka Dr. Dome—to explore the world of biological dentistry and why oral health is about much more than just teeth and gums. We discuss how the health of your mouth can impact your entire body, influencing everything from chronic inflammation to overall wellness. Dr. Dome shares his perspective on why rethinking dental care means looking at the bigger picture and treating the body as a connected system.

We also dive into what a holistic approach to dentistry looks like in practice, from preventive care to innovative treatments that support overall health. Whether you’re curious about how your oral health affects your wellbeing or want practical tips for a more integrative approach to dental care, this conversation offers insights that can change the way you think about your smile—and your health.

This Show is sponsored by ePractice Manager

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This week, Alan Hollander and Sarah Boylan are joined by Anthony Penketh, a seasoned expert with over 15 years of experience in sales and marketing within the dental industry. Anthony shares actionable insights on how dental practices can differentiate themselves in a competitive market, build stronger relationships with patients, and drive sustainable growth. We dive into practical strategies for attracting new patients, increasing retention, leveraging digital marketing, and creating a memorable patient experience that keeps people coming back.

Key Takeaways Include:

• Proven techniques to make your practice stand out in a crowded dental market.
• Strategies for building trust and long-term relationships with patients.
• Tips for effectively using social media and digital marketing to attract new patients.
• Approaches to improve patient retention and encourage referrals.
• Insights into aligning your team and practice culture to support growth initiatives.

This Show is sponsored by ePractice Manager

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In this episode, Alan Hollander sits down with Paul Murphy, Chief Growth Officer at Black Talon Security, to discuss one of the most pressing issues facing dental practices today: cybersecurity.

With the rise of AI and increasingly sophisticated cyber threats, protecting patient data has never been more critical. Paul shares expert insights on the current digital risk landscape, common vulnerabilities in dental practices, and practical steps every office can take to strengthen security.

Whether you’re a practice owner, office manager, or part of the dental team, this conversation will give you the tools and awareness you need to keep your practice — and your patients — safe.

This Show is sponsored by ePractice Manager

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In this special episode, Alan Hollander and Sarah Boylan take a moment to pause and reflect on the journey so far. With 15 episodes under their belt, they revisit the standout moments, surprising takeaways, and powerful insights shared by their guests.

From mindset shifts to real-world practice tips, they unpack the lessons that have resonated most—with themselves and their listeners. Whether you’re new to the podcast or have been following since the start, this episode is a thoughtful recap of the ideas shaping a more mindful, sustainable, and impactful approach to dentistry.

This Show is sponsored by ePractice Manager

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What Does It Really Take to Heal the Whole Patient—Beyond the Teeth?

In this episode of Inside The Practice, Allan Hollander and Sarah Boylan sit down with Dr. Jeffrey Gurian, a dentist, comedian, and advocate for mental wellness, to explore the intersection of dentistry, humor, and emotional well-being.

Dr. Jeffrey L. Gurian is an American dentist, comedian, writer, motivational speaker, and media personality often described as a true “Renaissance Man.” His unique career bridges the worlds of cosmetic dentistry, comedy, healing, and personal development

They discuss the overlooked power of humor in easing dental anxiety, the role of empathy in creating a healing environment, and how mindset work can combat the emotional toll of the profession. Dr. Gurian also reveals his revolutionary energy-based techniques for treating TMJ and stress-related symptoms.

For dentists and dental professionals facing burnout, stress, and emotional fatigue, this episode is a must-listen. Dr. Gurian's message is simple yet profound: Healing goes beyond the chair. It’s about addressing the whole person and creating an emotional connection that lasts long after the appointment ends.

This Show is sponsored by ePractice Manager

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In this episode of Inside the Practice, Alan Hollander speaks with Tom Burton co-founder of LeadSmart Technologies and author of The Revenue Zone, about the fundamental shift in how buyers make decisions and what that means for sales, forecasting, and long-term growth.

Tom shares the story of how a moment of discomfort in a boardroom meeting pushed him to confront a hard truth: he couldn’t confidently forecast revenue. That experience launched a journey of research, reflection, and ultimately, the development of The Revenue Zone methodology, a framework designed to replace outdated sales funnels with a trust-driven, buyer-aligned process.

Together, Alan and Tom explore:

• Why traditional funnels no longer match modern buyer behavior
• How to identify the three things your buyer must understand and the three beliefs they must hold before a decision is made
• The concept of the Yellow Brick Road—a mapped journey that guides prospects at their own pace toward confident decision-making
• Why clarity in messaging is essential, and how emotional belief often outweighs logical understanding
• How to reduce ghosting, increase engagement, and align your entire team around a consistent, consultative approach

Whether you're a dental practice owner, business leader, or someone responsible for growth, this episode offers practical strategies and timeless principles for earning trust, reducing risk, and increasing revenue with intention.

This Show is sponsored by ePractice Manager

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Inside the Practice will welcome Dr. Hardeep Dhaliwal, MD, a standout leader in surgical dentistry and one of the rare professionals to achieve Quadruple Board Certification in General, Cosmetic, and Oral & Maxillofacial Surgery. With advanced training in both the U.S. and Canada, Dr. Dhaliwal brings a global perspective and a strong dedication to mentorship.

In this episode, Alan Hollander, Sarah Boylan, MBA and Dr. Hardeep Dhaliwal, MD will discuss how his dual-specialty background informs his surgical approach and commitment to patient-centered care. He’ll share what it took to become Quadruple Board Certified, why ongoing education matters more than ever, and how his study club continues to fuel clinical excellence in implant dentistry. 

He’ll also reflect on how partnering with ePM has supported his practice operations and offer real-world advice for dentists looking to grow in skill, mindset, and leadership.

This Show is sponsored by ePractice Manager

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In this special episode of Inside the Practice, Sarah Boylan interviews Alan Hollander, CEO and founder of ePractice Manager. 

With 30+ years of experience and thousands of practices served, Alan shares the founding story, the systems that still work, and how leadership drives long-term success.

Key Takeaways:

• Why systems, not hustle, create lasting growth
• What loyalty really looks like inside strong teams
• How ePractice Manager built a blueprint that’s still working in 2025
• What makes onboarding the foundation of team success
• How AI is quietly transforming patient intake, not replacing people

This Show is sponsored by ePractice Manager

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“Education must be practical, profitable, and personal.” — Dr. Patrick Lillis

The science? Solid. The implications? Huge.

Dr. Patrick Lillis joins Inside the Practice to share his path from private practice to national lecturer. Known for his focus on full-mouth rehab and aesthetic dentistry, Dr. Lillis brings real-world insight to what today’s dental professionals are missing—and what they need most.

What Drives Great Clinicians?
Dr. Lillis reveals how teaching transformed his own clinical standards and why sharing knowledge is essential to staying sharp in dentistry.

The New Reality for Dental Education
With debt and time constraints dominating young dentists’ decisions, the future is hybrid. Online for access, in-person for relationships and depth.

Diagnosis is the Missing Link
Younger clinicians lack depth in diagnosis and treatment planning. Dr. Lillis explains why this skill is the foundation for clinical and business success.

Mentorship is Everything
Dentistry may be clinical, but success is personal. Lillis discusses how real mentorship—and showing up for others—shapes careers and the future of the field.

Small, Smart, and Local is the Future
Forget mega-conferences. Dr. Lillis is all in on small, specialist-led study groups where relationships, trust, and practical CE create lasting impact.

"Teeth are teeth. People are people. But it's the relationships that change everything." This episode is essential listening for every dentist committed to growth, excellence, and giving back.

This Show is sponsored by ePractice Manager

Check out our Live Show Events here: ePractice Manager Events

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