What if the real barrier to AI success in your organization is not the technology — it is how you lead it?

In this Insight On episode, host Rob Green sits down with Ethan Mollick, author of Co-Intelligence, to examine the hard truths about AI adoption in the enterprise. They unpack why individual productivity gains can be significant while organizational results lag — and what leaders can do differently today.

You will hear Ethan's take on the jagged frontier of AI capabilities, why co-intelligence beats replacement, and how cyborg and centaur models of work are already changing how teams operate. The conversation gets into security, ROI, and the organizational structures that either support or limit real outcomes.

If you are making technology decisions that affect people, budgets, and outcomes, this is a conversation you cannot afford to sit out.

Jump right to…

00:00: Welcome and why this episode matters

01:35: Meet Ethan Mollick and co-intelligence

03:18: How AI fills skill gaps and boosts output

04:40: The jagged frontier and edge experimentation

06:01: The ROI debate and what leaders miss

07:28: How AI quietly changes how work gets done

12:30: Security, privacy, and real risk shifts

18:10: Shadow AI, policy debt, and constraints

24:45: From pilots to transformation at scale

30:20: Why you need leadership, crowd, and lab

38:00: Closing thoughts and what to do now

What does it take for a long‑standing financial institution to bet big on cloud and AI — and do it securely, at scale, in a highly regulated environment?

In this episode of Insight On, host Jillian Viner talks with Ian Beirnes, VP of IT Systems at Texans Credit Union, about their multi‑year journey from aging, on‑premise systems to a cloud‑first, digital workplace built on Microsoft Azure and Microsoft 365. Texans Credit Union is targeting near‑total cloud adoption by mid‑2027, shifting time and energy away from maintenance and toward innovation and automation.

Ian shares how the team expanded from serving the Dallas–Fort Worth metroplex to reaching members in all 254 Texas counties, supported by standardized, agile cloud infrastructure and full‑scale access to Microsoft Copilot. He explains why executive buy‑in was non‑negotiable, how the organization addressed long‑held assumptions about on‑prem security, and why Copilot's integration with Microsoft Purview gave them confidence to move forward on AI without introducing unnecessary risk.

Jump right to… 00:00: Welcome/intro 13:35: Getting started with AI in financial services 14:37: Addressing security and data leakage concerns 14:59: Why Copilot made sense for Texans Credit Union 16:11: Redefining the role of IT partners 16:42: How Insight became a strategic partner 17:53: Measuring transformation outcomes and impact 18:19: Scaling innovation to serve every Texan

You'll hear:

• How Texans Credit Union is planning for nearly 100% cloud‑based operations by mid‑2027
• What changed when they shifted from maintaining hardware to designing for scale, standardization, and member experience
• How a crawl‑walk‑run approach to Copilot adoption created real "hours to minutes" wins for employees
• Why security and permissions were the deciding factors in choosing Copilot over other AI tools

Listen now to hear how Texans Credit Union is betting on cloud and AI to serve every Texan, in every county — and what other financial leaders can take from their playbook.

Is your infrastructure up for the job? Take the assessment: https://www.insight.com/en_US/what-we-do/expertise/modern-infrastructure.html

👉 Learn more: https://www.insight.com/en_US/campaigns/insight/2026-ram-shortage

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There are two things most organizations skip when deploying Microsoft Copilot — and they happen to be the same two things that made Charles Schwab's rollout work.

The first: structured discovery work done before a single license goes wide. Not assumptions about what employees need — actual conversations across the business about what's broken, what's too manual, and what no tool has ever fixed. The second: getting IT and security in the room first, not last.

Howard Hecht, managing director of workplace technology at Charles Schwab, led the Microsoft Copilot rollout. He explains the discovery process Insight guided them through, how they structured training in deliberate layers, how they handled the "AI is taking my job" anxiety with data instead of talking points, and the real employee wins that made the case across the organization — including a marketing campaign that went from four weeks to 30 minutes, and a team member with dyslexia who described Copilot as brightening up her day.

If you're planning a Copilot deployment or trying to get more out of one that hasn't landed the way you hoped, this is the blueprint. JUMP RIGHT TO…

– 00:00 Welcome + cold open: Why the security team got the first Copilot licenses

– 00:47 Introduction and episode overview

– 02:19 The scale: where Schwab is today and where they're headed

– 02:36 What drove the decision to move forward with Copilot

– 04:42 Why Schwab partnered with Insight instead of going direct to Microsoft

– 05:32 The homework no one does — mapping real problems before a single license goes out

– 06:33 Early win: from a four-week campaign to 30 minutes

– 08:10 A second early win: Copilot and accessibility

– 08:48 Addressing the "AI is taking my job" anxiety

– 11:51 The move Howard is most glad they made upfront

– 13:21 What this rollout would have looked like without Insight

– 17:47 Where Copilot puts Schwab ahead of competitors

YOU'LL HEAR ABOUT:

• Why the security team got the first 20 Copilot licenses — and how that single decision changed the entire rollout trajectory

• The discovery process Insight guided Schwab through before any broad deployment

• How they structured training so it built real capability instead of just checking a box

• How to address the "AI is taking my job" anxiety with aggregate data instead of reassurances

• What Howard says he would never skip if he had to do it all over again

🔗 See how Insight can you deploy AI that sticks: Microsoft 365 Copilot

🔗 Explore Insight's Data + AI practice: insight.com/data-and-ai

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Your VMware renewal is coming. Are you ready?

It's been about a year since Broadcom's pricing changes took effect, and for many organizations, the dust has not settled. In this episode of Insight On, host Jillian Viner sits down with Juan Orlandini — Insight's Chief Technology Officer — to get the straight talk on what's working, what's not, and what your team needs to know before you sign anything.

Juan has spent the last year and a half helping clients navigate this transition. He breaks down why knee-jerk migrations are backfiring, what it actually means to unlock the full value of VCF, and how VMware fits into an AI-ready infrastructure strategy. He also walks through what's changed in the partner ecosystem and the one thing you should be doing right now if your renewal is on the horizon.

JUMP RIGHT TO… 00:00 Welcome + intro 00:34 Still reaching for a stiff drink — sticker shock a year later 02:13 From à la carte to a Lego kit: what actually changed 03:46 The knee-jerk migrations that almost universally became painful 04:50 Don't be this person: the costliest mistake organizations are making 05:17 Buy into the vision or keep struggling: Broadcom's true private cloud 06:22 NSX, Aria, vSAN — what's sitting untapped and why 08:32 What orgs getting full value are actually doing differently 09:49 How VMware fits into AI-ready infrastructure 12:33 The partner ecosystem shrank — what to look for now 16:05 How to arm yourself before your next renewal

YOU'LL HEAR ABOUT: • Why moving from VMware without a real architecture review almost always ends in pain • The shift from à la carte to the full VCF bundle — and how to make it work for you • Capabilities most teams aren't using yet — including the AI and GPU fleet management built into the suite • What a credible VMware partner actually looks like now (and what to stop tolerating) • The assessment Insight offers — and why Juan says do it even if it's not with us

If your organization is still figuring out whether VMware by Broadcom is the right call, this episode is a must-listen.

🔗 Learn how Insight helps clients navigate VMware strategy: https://www.insight.com 🎧 Subscribe to Insight On on Spotify, Apple Podcasts, and Amazon Music 🔔 Follow for new episodes every week

#InsightOn #VMware #Broadcom #VCF #PrivateCloud #ITInfrastructure #TechDecisions #CloudStrategy #AI #EnterpriseIT #InsightEnterprises

The RAM shortage is here — and device prices are climbing. OEMs are warning of increases that could hit 30% this year alone. So what do you do if you're the one managing the budget, the fleet, and the refresh timeline?

In this episode of Insight On, host Jillian Viner sits down with Ian Murray, a devices strategist who works with IT leaders every week to build smarter procurement and refresh strategies. Ian breaks down what's actually driving the price increases, how long they're likely to last, and what you can do right now to avoid overspending without putting your workforce at risk.

In this conversation, you'll hear:

• Why the 3-year refresh cycle is dead and what's replacing it

• How to use device telemetry and persona mapping to make data-driven refresh decisions instead of calendar-based ones

• How to extend the life of your current fleet without tanking productivity or security

• Whether a mixed PC and Mac environment could actually save you money Whether you're preparing for a budget meeting, rethinking your device lifecycle, or just trying to figure out what's hype and what's real about RAM-ageddon — this episode gives you a grounded, practical game plan.

Ready to get ahead of the shortage with a smarter device strategy?

👉 Learn more: https://www.insight.com/en_US/campaigns/insight/2026-ram-shortage.html

📩 Have a topic you'd like us to cover? Let us know in the comments.

What if one program could measurably improve enrollment, attendance, and GPAs — especially for the students your other initiatives aren't reaching?

In this episode of Insight On, host Jillian Viner sits down with Joe McAllister, senior business development manager at Insight and former high school math teacher, to talk about how esports in schools do exactly that.

Joe explains why a small investment — often around $5K — can scale into campus-wide impact, and why esports labs become multipurpose spaces for CAD, VR, graphic design, and more.

You'll hear:

• How structured esports programs drive social-emotional learning, communication. and teamwork

• Why research shows no link between violent games and violent behavior — and what games schools actually choose to play

• How esports create equity for students of all abilities, including those in wheelchairs or with learning differences

• Where esports provide opportunities for college scholarships and unexpected career pathways (broadcast, marketing, IT, management)

• Practical steps to start small, justify the spend to your board, and grow from a $5K pilot to a campus-wide program Jump right to… 00:00: Welcome and why this topic now 02:10: From gamer to educator to esports leader 04:37: What esports really are in education 05:13: Busting the "isolated gamer" stereotype 06:29: Social-emotional learning in the esports arena 07:41: Health, fitness, and performance in gaming 10:32: Violence in games — what research actually shows 12:53: The most surprising benefit: student equity 16:47: Do esports end after high school? 17:01: Scholarships, college programs, and career paths 22:40: Making the budget case — especially in low-income schools 28:26: The minimum viable esports program (starting around $5K) 33:04: How to launch, measure impact, and scale campus-wide

Chief Dan Munsey leads San Bernardino County Fire — one of the largest fire departments in the U.S. — and he's on a mission to make it the most innovative. In this episode of Insight On, Chief Munsey joins CEO Joyce Mullen to discuss why the fire service is the second slowest adopter of technology (behind only construction), how his team is building toward a 2030 standard instead of settling for today's baseline, and how public-private partnerships with companies like Insight and Microsoft are reshaping what's possible.

You'll hear about: • Why there's no wildfire crisis — there's a wildland management crisis • The lie fire chiefs tell themselves about technology • How robotics, drones, and AI can keep firefighters out of harm's way • Building the public safety cloud to unify fragmented agencies • Leadership lessons on putting people first and having a bold vision

Whether you're in public safety, enterprise IT, or any sector wrestling with legacy systems and cultural change, this conversation delivers practical insight on leading transformation at scale.

Jump right to… 00:00: Welcome/intro 00:31: The fire service's technology adoption problem 02:42: Why jealousy is the greatest catalyst for innovation 07:23: Root causes behind the wildland management crisis 11:22: Redefining the fire chief's number one job 14:52: Building a 2030 technology roadmap 19:05: Creating the public safety cloud with Insight 28:23: Vision, partners, and the operational plan 30:56: Bold goals — fires at 10 square feet or less 37:20: Robotics wins and drone-first response 43:11: Three leadership principles for driving change 48:09: How firefighters learned to embrace robots

AI isn't just a compliance checkbox — it's a competitive advantage. In this episode, leaders from Insight and Commvault unpack why governance is critical for innovation, how to mitigate AI-driven cyber threats, and what "agentic AI" means for identity and security. Jump right to… 00:00 – Welcome and intro 00:46 – Why AI governance matters now 01:48 – Alan Atkinson on AI-driven cyber threats 05:26 – The rise of AI-powered attacks 06:20 – Jeremy Nelson: banning AI vs. embracing it 09:16 – Guardrails for safe AI adoption 11:11 – Mike Morgan on agile governance 14:05 – Securing experimentation with Microsoft Copilot 15:04 – Agentic AI and identity challenges 19:45 – Key takeaways and future outlook🎧 Listen now and subscribe for more tech leadership insights. Learn more: https://www.insight.com/en_US/what-we-do/expertise/cybersecurity/grc.html

AI is everywhere — but most leaders are still stuck between hype and hesitation. In this episode, Insight and Microsoft execs share how they're moving from experimentation to ROI. Hear how internal use cases and agents are improving sales prospecting, how an airline used AI to optimize staffing during weather disruptions, and why empowering non-technical teams is key to scale. Plus, Logitech's Alex Mooney explains how AI is transforming device interactions, and Insight's Agentic Field Lead Sunny Wang breaks down the three tiers of agentic AI.

Jump right to… 00:00 – Welcome and intro 03:04 – Hilary Kerner (Insight) on why AI results don't match the hype 05:47 – Jeremy Nelson (Insight) on building the right AI team 07:46 – Mike Morgan (Insight) on culture, skills, and experimentation 12:02 – Julie Sanford (Microsoft) on being "Customer Zero" 16:43 – Julie Sanford (Microsoft) on culture and change management 19:17 – Bijah Gibson (Insight) on empowering non-technical teams 21:17 – Bijah Gibson (Insight) on airline staffing optimization with AI 23:07 – Alex Mooney (Logitech) on AI and device interactions 25:56 – Sunny Wang (Insight) on agentic AI and autonomous workflows 27:42 – Sunny Wang (Insight) on why humans still matter in AI workflows 30:02 – Closing thoughts and what's next

🎧 Listen now and subscribe: https://www.insight.com/en_US/content-and-resources/article/getting-ai-unstuck-how-to-win-over-your-cfo-and-scale-with-confidence.html https://www.insight.com/en_US/content-and-resources/case-studies/petai-an-ai-assistant-providing-personalised-pet-care-advice.html https://www.insight.com/en_US/content-and-resources/case-studies/the-sherlock-company-automates-creative-content-at-scale-with-vertex-ai-and-sada-services.html

Adrian Gregory, President of Insight EMEA, shares what separates AI leaders from laggards — and it's not the tech. From internal prototyping to bold operating model shifts, Adrian explains why success starts with business outcomes, not algorithms. Learn why change management is the real differentiator, how to avoid "AI washing," and why bravery beats protectionism.

Jump right to… 00:00:00 – Welcome/intro 02:14 – Why tech isn't the AI bottleneck 05:47 – The real role of change management 09:32 – Being your own client zero 13:05 – Why bravery beats protectionism 17:40 – Rethinking operating models for AI 21:18 – Rapid prototyping and internal testing 25:03 – What laggards get wrong 28:45 – Final thoughts and CTA

🎧 Explore more: • https://www.insight.com/en_US/content-and-resources/blog/real-world-ai-use-cases-delivering-roi-across-industries.html • https://www.insight.com/en_US/content-and-resources/blog/ai-agents-wont-replace-your-team-theyll-unleash-it.html • https://www.insight.com/en_US/content-and-resources/blog/why-your-organization-needs-model-context-protocol.html • https://www.insight.com/en_US/what-we-do/methodology/insight-prism.html