As a leader in selecting and developing potential Chick-fil-A restaurant operators for many years, André Kennebrew conducted around 8,500 talent interviews. On the latest episode of the ABA Banking Journal Podcast — sponsored by SmartStream — Kennebrew talks about what he learned about talent from one of America’s fastest-growing and top-rated consumer brands. He also discusses:

• The difference between hiring and selection and why it matters for recruiting Gen Z and millennial talent
• The role of nature and nurture in leadership capability
• His favorite interview questions
• What he learned about leadership and talent from his pre-Chick-fil-A career as a bank executive and administrative pastor

Learn more: Kennebrew will speak on these topics at the ABA Conference for Community Bankers, Feb. 12-14 in Orlando.