Audio version of the Don's Discussion column from IA&B's July 2023 edition of Primary Agent magazine. 

This month's question: Can our agency use a shredding company to dispose of customer files – including MVRs and other personal information – if the company doesn’t shred on site?

Audio version of the feature article from IA&B's June 2023 issue of Primary Agent magazine. SIMPLIFYING MULTIFACTOR AUTHENTICATION FOR AGENCIES 

With cybersecurity top of mind, agency owners must balance operational efficiency and regulatory requirements. Alvito Vaz, of ID Federation, shares the benefits of multifactor authentication (MFA) and ideas for simplifying its adoption.

Audio version of the Coverage Corner column from IA&B's June 2023 edition of Primary Agent magazine. 

This month's article is entitled: MORE ABOUT MOWERS. Bill Wilson addresses the issue of liability coverage for the use of riding lawn mowers – particularly for use beyond servicing a residence.

Audio version of the Claire-ification column from IA&B's June 2023 edition of Primary Agent magazine. 

Claire-ification is a bi-monthly guidance column in Primary Agent magazine. This month's question is: One of our staff had an altercation at a concert. Can this impact his license?

Audio version of the feature article from IA&B's May 2023 issue of Primary Agent magazine. 

This article is entitled EMPLOYEE RETENTION INSIGHTS.

Karen DiGioia, of IA&B’s contracted human resources consulting firm, takes a deep dive into what motivates employees and how employers can keep top performers from “being great for someone else.”

Audio version of the Don's Discussion column from IA&B's May 2023 edition of Primary Agent magazine. 

This month's question: Is there an age at which a licensed producer becomes totally exempt from the requirement to take continuing education (CE) in order to renew their license?

Audio version of the Coverage Corner column from IA&B's May 2023 edition of Primary Agent magazine.

This month's article is entitled: BUILDING REPLACEMENT COSTS – HOW TO PROTECT YOURSELF AND YOUR COMMERCIAL CLIENT.

As members head to Washington, DC for the Big I's Legislative Conference, John Savant, IA&B's Government Affairs Director, gives an update on the top five legislative issues affecting the insurance industry at the federal level. 

Audio version of the Coverage Corner column from IA&B's April 2023 edition of Primary Agent magazine.

This month's article is entitled: THE ‘ENTIRETY OF CONTRACT’ PRINCIPLE

Audio version of the Claire-ification column from IA&B's April 2023 edition of Primary Agent magazine. 

Claire-ification is a bi-monthly guidance column in Primary Agent magazine. This month's question is: If we want to encourage higher property limits, can we send a letter only to insureds with lower limits, or must we send our letter to everyone?