Audio version of the feature article from IA&B's April 2023 issue of Primary Agent magazine. 

This article is entitled LEVERAGE MARKETING AUTOMATION TECHNOLOGY by Michelle Longo of Agency Revolution. 

Learn how marketing automation technology can help an agency meet young insurance consumers’ expectations and communications preferences.

Audio version of the Coverage Corner column from IA&B's March 2023 edition of Primary Agent magazine.

This month's article is entitled: Biometrics and Insurance - Where is the Coverage?

Audio version of the Don's Discussion column from IA&B's March 2023 edition of Primary Agent magazine. 

This month's question: A producer just retired. How can our agency minimize liability related to customers’ continued communications to the former employee’s email account?

Audio version of the feature article "A New Breed of Flexibility: The Skills-Based Organization" by Sharon Emek of WAHVE. From IA&B's February 2023 edition of Primary Agent magazine.

Audio version of the feature article "Virtual Assistants: E&O Concerns and Risk Management Tips" written by Bob Porten of Utica. From IA&B's February 2023 edition of Primary Agent magazine.

Audio version of the Coverage Corner column from IA&B's February 2023 edition of Primary Agent magazine.

Audio version of the Claire-ification column from IA&B's February 2023 edition of Primary Agent magazine.

Links from the article:
Insurance Information Institute (III) - http://www.iii.org/store
Pennsylvania Insurance Department - https://www.insurance.pa.gov 
Maryland Insurance Administration - https://insurance.maryland.gov
Delaware Department of Insurance -  https://insurance.delaware.gov/information/espanol/ 
Texas Department of Insurance - https://www.tdi.texas.gov/webinfo/glossaries.html 
FEMA - https://www.fema.gov/flood-insurance/outreach-resources/publications
USLI - https://www.usli.com/media/pq0ppjhg/usli-english-spanish-glossary.pdf

Audio version of the Don's Discussion column from IA&B's January 2023 edition of Primary Agent magazine.

Audio version of the Coverage Corner column from IA&B's January 2023 edition of Primary Agent magazine.