Insurance Hour

Insurance Hour

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Insurance Hour episodes

  • Safeguarding Communities: The Intersection of Insurance & Firearm Safety - Insurance Hour 3-1-2024
    Safeguarding Communities: How Insurance Could Help Promote Firearm Safety in California

    In an era where both gun violence and insurance availability dominate the headlines, a new legislative proposal in California is bringing these two critical issues together. Senator Catherine Blakespear has introduced AB 3067, a bill that aims to encourage safer gun storage through insurance—not by restricting gun ownership, but by leveraging the power of market incentives.

    The bill, which recently drew attention on Insurance Hour with Karl Susman, highlights how insurance could become an innovative tool in the broader movement to reduce preventable firearm deaths. The idea is simple but groundbreaking: use data collection and insurance pricing mechanisms to reward gun owners who practice safe storage and create greater public awareness about firearm safety.

    The Policy in Focus: What AB 3067 Proposes

    At its core, AB 3067 would require insurance companies to ask policyholders a few basic questions about firearms in the home when issuing or renewing a property insurance policy:

    1. Do you have any firearms on the premises (including vehicles or accessory units)?

    2. How many firearms do you own?

    3. Are they securely stored—such as in a locked case or safe, as defined by existing California statutes?

    These questions are not about creating a new registry or collecting identifying information. In fact, the bill explicitly prohibits insurers from reporting personal details—like names or addresses—to the state. Instead, insurers would provide aggregated, anonymized data to California's Department of Justice to better understand how firearms are stored statewide.

    The goal, as Senator Blakespear explains, is not surveillance—it's behavioral change. By gathering data and introducing risk-based pricing incentives, the insurance market could nudge gun owners toward safer practices, much as it already does with home security systems, fire mitigation, or pool fencing.

    "This isn't about taking guns away," said host Karl Susman during the discussion. "It's about rewarding people for doing the right thing—storing firearms safely and potentially lowering their insurance premium for it."

    Why Safe Storage Matters

    The motivation behind the bill stems from a staggering statistic: three out of four guns used in school shootings come from the home.

    That means in most cases, the weapon was not stored properly. The same dynamic contributes to accidental shootings, youth suicides, and domestic violence incidents across the country.

    As Senator Blakespear explained:

    < ...
    33 min
  • Firearms and Insurance: Navigating California's New Proposal


    This episode of "Insurance Hour" delves into the nuances of home insurance in California, highlighting the introduction of Assembly Bill No. 3067. This proposed legislation mandates additional questions for insurance applications, specifically concerning the existence and storage of firearms in homes. The show discusses the implications for insurance premiums, the potential for increased scrutiny on gun ownership, and the broader legislative intent behind collecting such data. It emphasizes the importance of honesty in insurance applications and speculates on how insurers might use this information. The segment aims to inform Californians about upcoming changes in insurance policy requirements and encourages engagement with legislative developments.

    Wanna text us?

    Insurance Hour is hosted by renowned insurance expert Karl Susman. Karl is a frequent guest on television stations such as ABC, CBS, Spectrum, The CW and FOX, and now his popular radio program is available online throughout California and world-wide.

    Listeners can now tune in to Insurance Hour on great AM radio station KMET throughout the state of California.

    In addition to traditional radio, Insurance Hour is available on several popular streaming platforms, ensuring that listeners can access the show at their convenience.

    Audiences worldwide can now enjoy Insurance Hour at InsuranceHour.com, on YouTube, Amazon Music, Tuneln, Alexa, Apple Podcasts, and the iHeartRadio app.

    For more information about "Insurance Hour" and its programming, please contact Lara Starr at [email protected]

    8 min
  • Apple Vision Pro is changing the world... of Insurance - with guest Robert Scoble

    This episode of "Insurance Hour" from February 23, 2024, features a detailed discussion with Robert Scoble about the intersection of technology and insurance, particularly focusing on the implications of new tech, like Apple Vision Pro and Tesla's innovations, on insurance policies and claims. The conversation delves into the advancements in digital twins, the use of augmented reality in everyday life, and the future of tech integration in various industries, including the potential for insurance adjustments and claims processing through augmented reality. The dialogue also touches on the broader impact of technology on consumer behavior, product development, and industry shifts, especially in the context of insurance and automotive sectors.

    Wanna text us?

    Insurance Hour is hosted by renowned insurance expert Karl Susman. Karl is a frequent guest on television stations such as ABC, CBS, Spectrum, The CW and FOX, and now his popular radio program is available online throughout California and world-wide.

    Listeners can now tune in to Insurance Hour on great AM radio station KMET throughout the state of California.

    In addition to traditional radio, Insurance Hour is available on several popular streaming platforms, ensuring that listeners can access the show at their convenience.

    Audiences worldwide can now enjoy Insurance Hour at InsuranceHour.com, on YouTube, Amazon Music, Tuneln, Alexa, Apple Podcasts, and the iHeartRadio app.

    For more information about "Insurance Hour" and its programming, please contact Lara Starr at [email protected]

    1 hr 24 min
  • Apple Vision Pro is changing the world... of Insurance - with guest Robert Scoble - Aired 02-23-2024
    How Apple Vision Pro Could Transform the Future of Insurance

    When Apple released the Vision Pro, its groundbreaking mixed-reality headset, most people thought of entertainment, design, and gaming. But as insurance expert Robert Susman pointed out in a recent industry discussion, the device could have an even more profound impact on something few have considered — the insurance world.

    "Technology like the Vision Pro doesn't just change how we see the world," Susman explained. "It changes how we assess it, protect it, and insure it."

    The convergence of augmented reality (AR), machine learning, and data visualization is reshaping how insurers evaluate risk, interact with clients, and even investigate claims. The Vision Pro, with its ability to merge digital overlays with the physical world, represents a major leap forward in that transformation.

    1. From Phones to Headsets: The New Digital Lens of Risk

    For decades, insurers have relied on static data — paper reports, photographs, and spreadsheets — to analyze properties, vehicles, and commercial assets. But the Vision Pro introduces a new way to "see" risk in real time.

    Imagine an underwriter walking through a home wearing the headset:

    • 3D scanning identifies construction materials, electrical panels, and plumbing systems.

    • Real-time AI overlays detect outdated systems or potential fire hazards.

    • Historical loss data appears directly within the user's field of view.

    "You're not just reading about the risk anymore," Susman said. "You're standing inside it — seeing every variable come to life."

    For property inspections, loss control, and catastrophe modeling, the Vision Pro could dramatically improve accuracy, speed, and objectivity.

    2. Claims Investigation Reimagined

    Perhaps the most immediate application lies in claims handling.

    Currently, adjusters often review photographs or site visits days after an incident. But with AR-enabled documentation, they can:

    • Recreate the insured property's condition before and after a loss,

    • Overlay claim photos with real-time damage data, and

    • Measure dimensions and materials precisely.

    Insurers could even deploy remote adjusters using Vision Pro's high-resolution capture capabilities — reducing travel time and cost while improving response speed.

    1 hr 24 min
  • Social Inflation Unveiled: The Hidden Force Driving Insurance Costs

    This episode of "Insurance Hour" explores the concept of social inflation and its impact on insurance claims and premiums. It explains how cultural shifts in attitudes towards insurance claims contribute to higher payouts and, consequently, higher premiums. The episode suggests a societal need to reconsider our approach to insurance, emphasizing insurance as protection for significant losses rather than a refund mechanism. This change in perspective is proposed as a solution to mitigate the effects of social inflation.

    Wanna text us?

    Insurance Hour is hosted by renowned insurance expert Karl Susman. Karl is a frequent guest on television stations such as ABC, CBS, Spectrum, The CW and FOX, and now his popular radio program is available online throughout California and world-wide.

    Listeners can now tune in to Insurance Hour on great AM radio station KMET throughout the state of California.

    In addition to traditional radio, Insurance Hour is available on several popular streaming platforms, ensuring that listeners can access the show at their convenience.

    Audiences worldwide can now enjoy Insurance Hour at InsuranceHour.com, on YouTube, Amazon Music, Tuneln, Alexa, Apple Podcasts, and the iHeartRadio app.

    For more information about "Insurance Hour" and its programming, please contact Lara Starr at [email protected]

    8 min
  • Insuring the Future: Navigating Social Inflation, Classic Cars, and More

    This episode of "Insurance Hour" hosted by Karl Susman on February 16, 2024, dives deep into the nuances of insurance, focusing on social inflation, classic car insurance, pet insurance, and advice for tech startups and mechanics regarding insurance needs. Karl explains social inflation as the rising costs of insurance claims driven by societal attitudes towards litigation and responsibility, not natural disasters or accidents. The show features engaging discussions with callers seeking advice on topics like Errors & Omissions insurance for startups, the benefits of long-term customer loyalty to insurance companies, specifics of garage insurance for mechanics, and the considerations for classic car insurance. Additionally, Karl touches on the emotional and financial aspects of pet insurance for older dogs.

    Wanna text us?

    Insurance Hour is hosted by renowned insurance expert Karl Susman. Karl is a frequent guest on television stations such as ABC, CBS, Spectrum, The CW and FOX, and now his popular radio program is available online throughout California and world-wide.

    Listeners can now tune in to Insurance Hour on great AM radio station KMET throughout the state of California.

    In addition to traditional radio, Insurance Hour is available on several popular streaming platforms, ensuring that listeners can access the show at their convenience.

    Audiences worldwide can now enjoy Insurance Hour at InsuranceHour.com, on YouTube, Amazon Music, Tuneln, Alexa, Apple Podcasts, and the iHeartRadio app.

    For more information about "Insurance Hour" and its programming, please contact Lara Starr at [email protected]

    46 min
  • Insuring the Future: Navigating Social Inflation, Classic Cars, and More - Insurance Hour (02-16-24)
    Insuring the Future: How Social Inflation, Classic Cars, and Consumer Behavior Are Reshaping Insurance

    Insurance isn't static. It evolves with society—its values, behaviors, and even its frustrations. In a recent episode of Insurance Hour, host Karl Susman explored several issues that demonstrate just how human behavior and social trends directly influence what we all pay for insurance. From "social inflation" and its impact on claims, to the niche world of classic car coverage and the growing debate around pet insurance, the discussion revealed that modern insurance is as much about psychology as it is about policy.

    What Is Social Inflation—and Why Should You Care?

    Most of us understand economic inflation: when more money circulates, the cost of goods rises. But social inflation is something else entirely—it's when the cost of insurance claims rises due to changes in societal behavior and attitudes, not because materials or labor got more expensive.

    As Susman explains, "Social inflation is the result of how people behave. It's about our attitudes toward filing claims, suing for damages, or expecting compensation."

    For example, twenty or thirty years ago, a minor fender bender between two drivers might have been settled with a handshake or a quick exchange of cash. Today, even a small scratch almost always becomes an official insurance claim.

    Why?
    Because social norms have shifted. People are more likely to rely on institutions to fix problems instead of handling them privately. Add to that a culture increasingly shaped by litigation and advertising from personal injury firms, and you get a feedback loop that drives up claims frequency—and, in turn, drives up everyone's premiums.

    When Behavior Becomes a Cost Driver

    Social inflation isn't about greed or malice—it's about incentives and awareness. Consumers are simply more informed about their rights and more accustomed to "getting what they paid for." But the downside is that collective overuse of the insurance system erodes its balance.

    Insurance works when many people pay for protection that only a few will need at any given time. But when everyone files small claims for every incident, that equilibrium collapses.

    Susman notes that more clients today are starting to reconsider filing small claims precisely because they've seen premiums skyrocket. "People are realizing that filing for every scratch isn't always worth it," he says. "They're learning that keeping a clean record—maintaining that claim-free discount—saves more money over time."

    This small behavioral adjustment, he adds, is an encouraging sign that consumers are becoming more thoughtful about the consequences of their claims decisions.

    Litigation, Advertising, and Attitude: Fueling Social Inflation
    46 min
  • Mastering the Claims Game: Navigating Insurance Adjusters with Ease

    The "Insurance Hour" episode delves into the complexities of dealing with difficult claims adjusters, offering insights and advice for Californians navigating insurance policies. The show aims to demystify the insurance claims process, providing listeners with practical strategies to effectively communicate with adjusters, understand their rights, and ensure fair treatment. Through expert interviews and listener stories, "Insurance Hour" empowers its audience with knowledge on advocating for themselves during the often daunting insurance claim process.

    Wanna text us?

    Insurance Hour is hosted by renowned insurance expert Karl Susman. Karl is a frequent guest on television stations such as ABC, CBS, Spectrum, The CW and FOX, and now his popular radio program is available online throughout California and world-wide.

    Listeners can now tune in to Insurance Hour on great AM radio station KMET throughout the state of California.

    In addition to traditional radio, Insurance Hour is available on several popular streaming platforms, ensuring that listeners can access the show at their convenience.

    Audiences worldwide can now enjoy Insurance Hour at InsuranceHour.com, on YouTube, Amazon Music, Tuneln, Alexa, Apple Podcasts, and the iHeartRadio app.

    For more information about "Insurance Hour" and its programming, please contact Lara Starr at [email protected]

    8 min
  • "Stormproof Your Life: Navigating Insurance Claims in Extreme Weather" Insurance Hour 02-09-2024
    Stormproof Your Life: How to Navigate Insurance Claims in Extreme Weather

    Extreme weather is no longer rare. Across the U.S.—from California's atmospheric rivers to Florida's devastating hailstorms—storms are hitting harder, faster, and more frequently. And every one of them leaves behind the same question for homeowners and renters alike:

    "Am I covered?"

    Insurance expert Karl Susman, host of Insurance Hour, has been on the front lines helping Californians understand what to do before, during, and after catastrophic weather events. In this episode—aptly titled "Stormproof Your Life"—he breaks down practical steps to protect your property and navigate insurance claims when the skies turn dark.

    Here's what every homeowner and policyholder should know.

    1. Before the Storm: Small Moves That Make a Big Difference

    Preparation is the key to weathering a storm, and as Susman humorously points out, it starts with the basics—like turning off your sprinklers.

    It may sound trivial, but every drop counts. "I've seen it with my own eyes," he says. "People's sprinklers are still running while the rain is pouring down." Not only does this waste water, but it adds to the already saturated ground, increasing the risk of flooding around your foundation.

    He suggests that emergency weather alerts—like flash flood warnings—should include practical tips: "Take shelter. Turn off sprinklers. Secure outdoor items." These may seem simple, but they prevent costly damage when time is short.

    2. Stay Powered and Connected

    When storms hit, the first thing most people lose is power—and with it, their ability to communicate or receive updates.

    That's why Susman advises everyone to keep their cell phones fully charged, along with any portable power banks or backup batteries.

    "Your cell phone may still work when your internet and electricity go out, because it runs on a different infrastructure. It becomes your lifeline during an outage."

    This means your phone isn't just for entertainment—it's your emergency tool. Keep extra chargers ready, especially if you live in areas prone to outages or flash flooding.

    3. Keep Food Safe During Power Outages

    Storms and power outages go hand in hand. One often-overlooked issue is food spoilage, which can result in hundreds of dollars in losses.

    Susman offers a clever trick:

    "In a long outage, move some frozen food—like vegetables or ice packs—from your freezer into the fridge. It helps keep everything cool longer."

    The key, he adds, is to

    54 min
  • Rising Tides of Auto Insurance: Navigating the Surge

    This mini-episode Insurance Hour podcast delves into the notable uptick in auto insurance premiums, pinpointing reasons behind these surges like rising repair costs and increased claims. It explores regulatory challenges, particularly in California, where existing laws limit insurers' ability to price products based on comprehensive risk assessments. This situation leads to broader premium hikes affecting all drivers. The episode advocates for legislative changes to allow more nuanced risk-based pricing, potentially benefiting consumers with lower risks.

    Wanna text us?

    Insurance Hour is hosted by renowned insurance expert Karl Susman. Karl is a frequent guest on television stations such as ABC, CBS, Spectrum, The CW and FOX, and now his popular radio program is available online throughout California and world-wide.

    Listeners can now tune in to Insurance Hour on great AM radio station KMET throughout the state of California.

    In addition to traditional radio, Insurance Hour is available on several popular streaming platforms, ensuring that listeners can access the show at their convenience.

    Audiences worldwide can now enjoy Insurance Hour at InsuranceHour.com, on YouTube, Amazon Music, Tuneln, Alexa, Apple Podcasts, and the iHeartRadio app.

    For more information about "Insurance Hour" and its programming, please contact Lara Starr at [email protected]

    8 min

About Insurance Hour

From the publisher's feed

Insurance Hour with Karl Susman is the must-listen podcast for anyone searching for trustworthy, actionable insurance guidance — whether you’re a policyholder, agent, small business owner, homeowner,…