This week on Rick’s InsuRant we wanted to follow up on our previous rant about COVID-19 featuring Laura Nettles. Today Rick talks about our new normal, the human side of a worldwide pandemic, and how our industry is affected. Rick leaves you with the six ingredients to leading a remote workforce, and as a bonus we have three things you need to be doing in your day-to-day life right now according to Rick’s wife, Maghan.