IN-the-Know

InsurTech Ecosystem and the Future of Innovation with Delli Bhaskar Jagadeesan


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Bhaskar serves as a Principal Technology Evangelist on Guidewire's Global Technology Alliances and Marketplace team. In his role, he works with solution, technology, and systems integration partners to develop technical integration strategies and promote Guidewire's cloud platform. He's also a passionate supporter of the Guidewire Insurtech Vanguard program, which helps insurers discover innovative InsurTechs. Bhaskar brings a unique blend of P&C insurance domain expertise, technical background, and deep knowledge of the Guidewire ecosystem. His experience spans enterprise software development, technology consulting, product management, and implementation projects. In this episode of In the Know, Chris Hampshire and Bhaskar dive into all things insurtech and its impact on the insurance industry, strategies for approaching legacy technology challenges, the possibilities of AI, and what the transformed future of the insurance industry could look like.

Key Takeaways

  • Bhaskar's decision to marry the industry and date the technology.

  • At Guidewire, Bhaskar's work impacts the entire industry ecosystem.

  • The current state and impact of insurtech.

  • Strategies for approaching legacy technology challenges.

  • The state of acceptance of cloud technology.

  • Addressing integration concerns for optimal upgrade success.

  • Short- and long-term impacts of AI in the insurance industry.

  • A look at the entirely transformed five-year future of the industry.

  • Bhaskar's broader-thinking advice to his early career self.

Special thank you to Guidewire, one of the CPCU Society's annual partners, for their generous support and for sponsoring this episode of In the Know.

In the Know podcast theme music written and performed by James Jones, CPCU, and Kole Shuda of the band If-Then.

To learn more about the CPCU Society, its membership, and educational offerings, tools, and programs, please visit CPCUSociety.org.

Follow the CPCU Society on social media:

X (Twitter): @CPCUSociety

Facebook: @CPCUSociety

LinkedIn: @The Institutes CPCU Society

Instagram: @the_cpcu_society

Quotes

  • "I made the decision to marry the industry and date the technology."

  • "We have a responsibility to lead, but we also have a responsibility to lift."

  • "Insurtech has changed the insurance world, but not in the way that everyone thought previously."

  • "Insurtech is more of a maturing system than a disruptor."

  • "The insurtech space has transformed the industry's digital transformation."

  • "If you want to easily upgrade, embrace cloud."

  • "AI is going to fundamentally change the insurance model."

...more
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IN-the-KnowBy The Institutes CPCU Society

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