Enrolled agents Eva Rosenberg and Jeffrey Schneider share their experiences on communicating with the IRS during the coronavirus pandemic and how the agency can improve. 

For additional coverage, read these articles in Tax Notes:

• IRS Remote Employees Mull Telework Despite Processing Backlogs
• IRS Backlogs to Last at Least Until Summer, Taxpayer Advocate Says
• Found Money and Powerlessness: Tax Pros Share 2021 Ups and Downs
• Return Filing Extension Receives Widespread Approval
• IRS Data Analytics Pros Still See Need for Human Touch
• IRS Exec Pushes for Agency ‘Digitalization’ Funding

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This episode is sponsored by Avalara. For more information, visit avalara.com/taxnotes.

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Credits
Host: David D. Stewart
Executive Producers: Jasper B. Smith, Janelle Julien
Showrunner: Paige Jones
Audio Engineer: Jordan Parrish
Guest Relations: Christa Goad