In Episode 6, Naushina breaks down why digital banking still feels frustrating, and why the fix has less to do with technology. She breaks down how AI is already incorporated within world's leading banks, and what that means for the everyday user just trying to send money or pay a bill.
She will also unpack the reasons behind seamless UPI apps, why banking apps don’t offer the same experience, and how the biggest banks in the world are using AI in their applications for fraud detection, personalization and building trust.
If you want to learn why AI is in the “hot seat”, and how Design Studio UI/UX approaches this evolution, then you should not miss this episode.
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