Tricia Boulton, RN, an emergency department nurse manager at Utah Valley Hospital, asked Dr. Marc Harrison:

• With so many changes coming so fast, how can we iron out the problems that arise from each change?
• For example, how are we addressing problems that resulted from changes with patient placement and the Transfer Center?
• How can caregivers adapt to changes and avoid change fatigue?

Candie Petty, RN, a charge nurse in Labor & Delivery at Intermountain Medical Center, asked Dr. Marc Harrison:

• As we go through so many changes, will we maintain our friendly, hometown culture?
• How can caregivers help maintain and improve our culture?
• What will be the most important aspects of Intermountain’s culture in the future?

As Lou Moench, MD, a psychiatrist with Intermountain Healthcare, winds down his outpatient practice and volunteers his talents and experience as a consultant, he talks with Anne Pendo, MD, Medical Director for the Experience of Care in the Office of Patient Experience, about the changes he’s seen in psychiatry over the years and his personal and professional opportunities.

Erin Olander, RN, from Utah Valley Hospital asked Marc:

• In a One Intermountain environment, will each hospital specialize in something?
• Who will decide what hospital will do what function?
• And how is that better for patients?

Jeff Sanchez from Primary Children’s Hospital asked Dr. Marc Harrison:

• What’s the right kind of growth?
• What innovations are we working on now?
• How can we each personally lean into innovation?

Don Lappé, MD, from Intermountain Medical Center asks CEO Dr. Marc Harrison:

How will significant changes in the healthcare industry affect Intermountain?

How will we take what’s been great about Intermountain’s past and bring it into Intermountain’s future?

How can caregivers contribute their best hopes and dreams to making things better every day?

The Musculoskeletal Clinical Program, led by Hugh West, MD, Medical Director, is developing a model to better align clinicians and caregivers in musculoskeletal and orthopedic medicine around patients needing this specialized care.

Steve Swensen, MD, Medical Director for Professionalism and Peer Support at Intermountain Healthcare, sat down with Taylor Davis with the KLAS Arch Collaborative to discuss professional burnout in healthcare. Listen to understand what burnout means for our caregivers, but most importantly, what it means for our patients.

Tim Johnson and Shauri Kagie share thoughts and process around creating care teams around physicians and patients.

A Utah Business Healthcare Hero talks in this Intermountain Podcast about his love of helping people and what sustains him 40 years into his career.