Dr. Mark Briesacher sat down with Robert Hoesch, MD, Medical Director for Intermountain’s Neurosciences Clinical Program and for the Intermountain Neurosciences Institute at Intermountain Medical Center and Stephen Warner, MD, Medical Director for the Intermountain Spine Development Team and for the Intermountain Spine Institute at The Orthopedic Specialty Hospital (TOSH) to discuss the benefits of cross-functional work and transparency.

Dr. Shannon Phillips, Intermountain’s Chief Patient Experience Officer, spoke with Dr. Anne Pendo, Internist at the Intermountain Avenues Specialty Clinic, to discuss their collaboration on—and resulting improvements in—the patient experience at the clinic.

Anne Pendo, MD, Internist at the Intermountain Avenues Specialty Clinic sat down with Kristine Campbell, MD, MSc, Pediatrician at Primary Children’s Hospital and Assistant Professor of Pediatrics at the University of Utah, to learn Dr. Campbell’s experience with and outlook for child welfare in medicine and social services.

Dr. Shannon Phillips, Chief Patient Experience Officer, sat down to talk with Rob Ferguson, Plastic and Reconstructive Surgeon at Intermountain Medical Center, to learn how he consistently provides a highly reliable experience for surgical patients—and how it can be made better—with an OR checklist.

Dr. Shannon Phillips, Chief Patient Experience Officer, sat down to talk with Rob Ferguson, Plastic and Reconstructive Surgeon at Intermountain Medical Center, to discuss how he works with the surgical team to create an extraordinary patient experience—every single time.

Mark Briesacher, MD talked with Steve Swensen, MD, Medical Director for Professionalism and Peer Support at Intermountain and Senior Fellow of the Institute for Healthcare Improvement, about how Intermountain leaders can help develop world-class esprit de corps among our caregivers.

At our 2017 Medical Group Clinician Forum, Marc Harrison, MD, Intermountain’s CEO and Mark Briesacher, MD, Chief Physician Executive & President of the Intermountain Medical Group led a dinner discussion with our clinicians and answered questions on topics including our new One Intermountain structure and our operational goals.

Mark Milligan, MD and Karyn Springer, MD—both Family Medicine physicians—share their thoughts on how clinicians can respond to sub-specialization in the field as well as face new competitors seeking to care for the acute episodes of the patients they already manage.

Karyn Springer, MD, Chair of our Medical Group Board, discusses with Dr. Briesacher the Medical Group’s plans to restructure its governance in answer to the requests of physicians and advanced practice clinicians for more involvement and influence in operational strategy and direction.

It’s difficult to meet as a team when providing patient care. Celia Garner, MD talks about how weekly huddles can improve clinic efficiencies while giving the entire care team more opportunities to work together.