Intern CLE Podcast - Episode 010 Cohen and Company – Abigail Seman

https://www.cohencpa.com/

https://www.cohencpa.jobs/

Cohen interns blog about their experiences check it out here - https://www.cohencpa.jobs/intern-blog

3 pillars of the Cohen company - private company services, investment services, shared services group – Cohen hires interns in every one of these areas

Abbey has been with Cohen for 6 years.  Since she joined the company, they have expanded locations and their number of employees.  They are growing!  HR in Cleveland manages the internship program for the other locations. 

There are 2 programs – spring (busy) season and summer internship.  Cohen does hire from their internship program.  

Cohen uses a “learning buddy” to help get interns up and running.  The buddy is from their home office and answers intern questions. 

Activities include – a volunteering event (selected by the internship group in that office), partner interviews or leadership team interviews, client tours, training on what to do at a client visit. 

Cleveland recommendations – Barrio tacos, Green Rooster, outdoor yoga 

For more information about InternCLE and how we can help you with your internship program visit our website at http://interncle.com or contact Annette at [email protected]

Intern CLE Podcast - Episode 009 – Campus Cleveland – Nick Aylward
[email protected]
Cleveland Leadership Center – designed to get people involved in the community

Programs at CLC – Campus Cleveland (formerly iCleveland),  Leadership Cleveland, LC2 Fellowships, Cleveland Bridge Builders, Onboard Cleveland, Look up to Cleveland, Civic Leadership Institute

Campus Cleveland – almost 20-year-old program focused on connecting students to local colleges and providing them with a holistic Cleveland Experience; based on the idea of relationships. Campus Cleveland, formerly (i)Cleveland, attracts and retains talented college-age students in the region by providing them an expansive view of the region's resources and immersing them in the local professional and civic arenas.

Resource to companies – provide events for interns within the city.  Supplement programming for your internship program. 

What experiences are provided to students?  Teambuilding events/Leadership development, neighborhood tours, business introductions, community organizations

Nick and I had a great discussion about the pro’s and con’s of Cleveland.  We are honest about our short comings, but passionate about the benefits of life here. 
Resources - Together is Better by Simon Sinek & The Happiness Advantage by Shawn Achor

Q&A with InternCLE

Where can my high schooler find an internship?

·         Y.O.U. – Youth Opportunities Unlimited  

·         MAGNET – Manufacturing Growth Network 

 ·        Cleveland Film Commission 

 ·         University Hospitals https://www.uhhospitals.org/about-uh/diversity-and-inclusion/health-scholars-internship-program

 ·         Cleveland Clinic http://civiceducation.clevelandclinic.org/

Thank you Brenda Davis-Smith of NOCHE for your help on this question!

Gratitude

Thank you to Sticker Mule for my awesome podcast logo stickers! They were a great deal and they look very professional. 

Here is a link to save $10 on your next Sticker Mule purchase.  

For more information about InternCLE and how we can help you with your internship program visit our website at http://interncle.com or contact Annette at [email protected]

Intern CLE Podcast - Episode 008 – University Hospital – Christie Beder

https://careers.uhhospitals.org/

Today, University Hospitals is one of the nation’s leading health care systems, providing patient-centered care that meets the highest standards for quality and patient safety and have received numerous awards and recognition from some of the most prestigious institutions in the country for our leadership and exceptional patient outcomes. As an accountable care organization, we foster long-term patient-provider relationships that help promote preventive care, increase wellness and healthy behaviors, decrease emergency episodes, and prevent hospitalizations.

Over 600 employees in IT at University Hospitals.  The internship program Christie runs less than 2 years old and is a small part of the greater overall hiring at UH.  They have hired 4 students out of the internship program so far.  Originally the program was started as a pipeline for talent, but they filled many of those open spots.  They provide a challenging IT experience to students looking for experience in the IT field. 

There are 7 paid internship positions that run year-round.  Interns serve a 3-month rotation.  After the 3 months you can leave UH or possibly move to another department in IT.   This is a good opportunity for a student looking to find the area in IT they have a passion for. 

Day to day experience – Quarterly lunch and learns for the interns – someone from the organization comes and presents their role at UH.  Interns get meaningful work within their group.  The technology learning comes through chair to chair learning.  

Fundamentals of a Good Internship program

1.       Start Simple

2.       Consistency is Key

3.       Provide quality work and skill building experiences

4.       Give and receive Feedback

Gratitude

Thank you to Christie Beder and Andy Balsz at University Hospitals for letting me help them with their internship program.  I look forward to checking in on your progress soon! 

For more information about InternCLE and how we can help you with your internship program visit our website or contact Annette at [email protected]

Intern CLE Podcast - Episode 007 – Federal Reserve Bank - Stephanie Weaver

Careers Page

Stephanie Weaver’s current role - Senior Recruiter and Diversity Talent Lead

The Federal Reserve Bank of Cleveland is one of 12 Reserve Banks that together with the Board of Governors in Washington DC and the Federal Open Market Committee (FOMC) comprise the Federal Reserve System, which was created by Congress to provide the nation with a safer, more flexible, and more stable monetary and financial system. As the US central bank, the Federal Reserve formulates and implements monetary policy—the actions undertaken by a central bank to influence the availability and cost of money and credit to help promote national economic goals—provides payment services to financial institutions and the US government, and supervises banking and other financial institutions. 
There are 1,000 employees over 3 locations that fall under the Cleveland office – Cleveland, Pittsburgh and Cincinnati.  The internship program is primarily in Cleveland, but this summer an intern has been added to the Pittsburgh location.  Average intern class is 18-20 students.  The Federal Reserve Bank does hire from their internship program.   They are focusing on increasing their diversity in hiring and go to national conferences for this initiative: National Black MBA Association & Prospanica.

Interns tend to work in the research department – economics, finance, IT.  They look for students with at least a 3.0 GPA who are willing to learn, ask questions and have strong communications skills.   A housing allowance is also provided for our of town interns. 

Day in the life – Last year’s interns helped plan the Economic Policy summit we hosted last year.  They managed social media and greeted guests.  Some of the IT interns worked on application development projects.  Some students attended an actual bank exam.   Interns go through HR orientation and receive mentors as well.   Stephanie also meets with them throughout the summer, so the students have another resource for questions. 

What makes it Rock -  Kick off luncheon with VP, tour of Cleveland on Lolly the Trolley, volunteer day at the Cleveland Foodbank, brown bag lunches with the leaders, Intern Expo – at the end of July the interns present a tri-fold board to visualize the work that they did for the summer.  Everyone in the company is invited to the Intern Expo.  This year Stephanie is adding a Strengths Finder assessment and training on communication styles.  

Resources – The MUSE 

Around Town in CLE

Vizion Solutions has rebranded as Vizion360! It has been great to be a part of the rebranding process.  HR recruiting has so much overlap with marketing when it comes to the quality and image of the company’s brand.  I have enjoyed being involved in our recent rebranding and marketing initiatives.  Check out our new website.

Gratitude

Thank you to Angela Finding at The Greater Cleveland Partnership for inviting me to the Internship Round table on May 2nd for a group discussion on internships in Northeast Ohio. 

Intern CLE Podcast - Episode 006 – Smucker’s – Rachael Pond and Emma Rohe 

The J.M. Smucker Company corporate website

The J.M. Smucker Company LinkedIn page

Link to Smucker campus video

Rachael has a long-standing career at Smucker’s and a great perspective to share. Emma’s perspective is especially relevant to students.  She interned at Smucker's 3 times and has worked in different areas of the company. 

Vibe/candidates: Family/work hard play hard – Smucker’s looks for attitude and aptitude in their candidates. Creativity and communication skills are important.  Don’t require a previous internship experience. 

Day in the Life: Interns do the same work as full-time employees.  They also can take advantage of all the amenities of the full-time team members have access to – Cleveland Indians Spirit day, bring your dog to work day, basketball court, walking track & gym, food trucks, farmer's markets, family day, outdoor running trail, massage therapist, cafeteria, coffee shop.  Special intern activities – dodge ball, major/minor league baseball games. 

Culture: “Our culture is our people” – Rachael - Bringing families together for memorable meals and moments.  

Challenges: Misconceptions about the location of Smucker’s is a bit of a challenge.  They have purposely created a self-contained campus environment to offset their distance from the “big city” of Cleveland.  

Advice for getting a new program started: 1) Provide real work! 2) Support the students throughout the summer – networking opportunities with leadership and provide positive reinforcement and career coaching. 

Around Town in CLE

The Millennial Mastermind Podcast 

Click here to learn more about Brad Mulvey 

Gratitude

Calendly tool - https://calendly.com/  Calendly helps you schedule meetings without the back-and-forth emails

Thank you Calendly for providing a free resource that has helped me schedule my podcast interviews!

Intern CLE Podcast - Episode 005 – Lincoln Electric - Amy McMullen 

Website: https://www.lincolnelectric.com/en-us/Pages/default.aspx 

Careers: https://jobs.lincolnelectric.com/

 https://en.wikipedia.org/wiki/Lincoln_Electric

Lincoln Electric Holdings, Inc. is an American multinational and a global manufacturer of welding products, arc welding equipment, welding consumables, plasma and oxy-fuel cutting equipment and robotic welding systems. 

The Fortune 1000 company is headquartered in Euclid, Ohio, United States and has a worldwide network of distributors and sales offices covering more than 160 countries. It has 42 manufacturing locations in North America, Europe, Middle East, Asia and Latin America. It also operates manufacturing alliances and joint ventures in 19 countries.[1] 

Lincoln started in 1895 by two brothers – John and James Lincoln.  11,000 employees worldwide but with a small family feel.   

Amy is a consummate recruiter and advocate for students.  Her passion for helping students find a home that matches their career goals is evident throughout the interview. 

In the Cleveland location Lincoln hires about 75 interns and co-ops year-round.  Interns are hired at other locations as well.  There is a summer internship program and a fall and spring co-op program. 

Challenges: Lincoln is not a household name to some degree, so that can be a recruiting challenge.  Getting all the hiring managers to submit their requests.  

What Lincoln does well: Assign interns a “Peer” instead of a mentor – this is not someone who is supposed to tell them what to do – it’s someone close in age or experience to them that is just a resource.   Programming – offers a good deal of training to interns, for example backpacks to briefcase training. 

Resources: 

·         NACE - https://www.naceweb.org

·         OCEA - http://www.ohioco-op.com/ - Conference coming in May! Register now. 

Q&A with Annette

·         Cleveland Museum of Art - http://www.clevelandart.org/

·         Wade Oval Wednesday - https://www.universitycircle.org/events/2019/06/12/wow-wade-oval-wednesdays

·         Cleveland Public Library - https://cpl.org/

·         Edgewater Live - 2019 calendar isn't out yet

·         Cleveland Gateway Historical Tours - http://www.clevelandgatewaydistrict.com/history/heritage-tourism/

·         Cleveland Foodbank - https://www.greaterclevelandfoodbank.org/

·         West Side Market - http://westsidemarket.org/

·         Cleveland Orchestra - https://www.clevelandorchestra.com/education-and-community/community-programs/ 

·         Lake View Cemetery - https://lakeviewcemetery.com/

Intern CLE Podcast - Episode 004 – Hyland Software – Kelly Diamond

Interview - Kelly Diamond (HR Program Manager) of Hyland Software 

Website: www.hyland.com/careers

Email: [email protected]

Instagram: @hylandgram

Twitter: @HylandCareers

Hyland Software is the developer of the enterprise content management (ECM) and process management software suite called OnBase. Applications of the suite are used in healthcare, financial institutions, insurance, government, higher education and manufacturing. The firm has its headquarters in Westlake, Ohio. https://en.wikipedia.org/wiki/Hyland_Software 

Hyland has about 100 interns a year at the Westlake headquarters, with up to about 30 in other locations around the country and around the world. 

Summer is the primary intern season for Hyland, while some interns stay on part time after their internship.  Hyland starts recruiting in the fall for the following summer. 

Hyland’s new global focus poses recruiting and HR challenges.  They work on those issues locally and rely on their in-country HR resources as well. 

Challenges – Sourcing the requisitions from managers within Hyland to determine how many and what type of interns are needed.  Using new forms approach to keep track.  

What makes a strong candidate? Looking at technical skills, educational background, also soft skills are just as important.  “You can’t always teach those soft skills” teamwork, communication and being adaptable are important

Orientation – Looks like a full time hire really, attend meetings, work with their teams, also have weekly intern specific events – lunch and learns, service day, socials. 

Managers meet weekly or bi-weekly for feedback for the mentors.  HR checks in mid-summer and at the end of the summer.  Hyland asks interns for feedback as well and it can be anonymous.  

What makes the internship Rock? Being able to extend offers for full time hire or continued internship makes the program great.   

Advice to someone starting a program – Helpful to have someone dedicated to plan for and run the program.  Executive buy in is key.  Ensure that everyone is on the same page. 

Resources that Kelly recommends – 

·         NACE – National Assoc. of Colleges and Employers -  https://www.naceweb.org/

·         OCEA - http://www.ohioco-op.com/

·         Career Services at the colleges – building the relationships 

What’s new or going on around town?

OCEA conference coming to Sandusky, Ohio May 22-24th, 2019!  http://www.ohioco-op.com/  I found out after we recorded Kelly’s interview that I will be speaking at this event.  Register now to be a part of this great networking event. 
Gratitude - Thank you to Amy McMullen of Lincoln Electric for encouraging me to apply to speak at the OCEA conference.  I look forward to her interview with InternCLE on next week’s podcast.  Subscribe to hear from Amy about all the great things Lincoln is doing. 

NOCHE - the Northeast Ohio Council on Higher Education presented The EXPYS Best Internship Awards - Celebrating Northeast Ohio's Best Interns and Internship Programs for the 9th year in a row on April 10, 2019

The luncheon event was held at Windows on the River in downtown Cleveland, on the west bank of the Flats.

Contempo Design and Communications was the Co-Presenting Sponsor for the Event.

In the podcast I recap the winners in each category - you can see the official results at the NOCHE website here: NOCHE The EXPYS winners revealed

Congratulations to all the winners!

I also include in the podcast a congratulations to Vizion Solutions for winning Small Tech Company of the Year at the Best of Tech Awards presented on April 12, 2019 by OHTec.  A link to the finalists can be found here: Best of Tech Awards Finalists for 2019

For information on NOCHE click here , for information on OHTec click here 

If you have comments about the podcast, would like to be involved in the podcast or have questions you would like me to ask in my interviews - email me at [email protected]

Don't forget to subscribe to the podcast so you don't miss any of the bonus episodes! 

Intern CLE Podcast - Episode 003

Bridget Martis of ABB Inc. - Fact Sheet - Careers

Bridgett has been with ABB in the Cleveland, Ohio office for 7 years as the senior program manager.  She attracts, hires and retains talent. 

Global leader in the power and automation industries.  Commercial, residential and utilities.  If you own a car the odds are ABB robots helped built it.  If you have taken a cruise, the ABB electric propulsion system may drive the cruise ship. 

ABB’s Why? – Primarily to find high potential candidates for their leadership pipeline.  Also committed to increase diversity and this is a way for they to change the face of the culture and focus on a culture where differences are valued. 

Their Co-ops work during Spring, Summer or Fall and they hire 10-15 per session.  ABB has about 400 employees in the Cleveland, Office.  

Where they find candidates – Sophomore, Junior or senior year in college – Engineering students – Cleveland State, Youngstown State, Ohio State, Case Western Reserve University

What makes an ideal candidate? – Technical proficiency – computer skills, soft skills – communication, collaboration, problem solving, initiative and time management

Interview process – no technical skills testing – assume students in the Engineering program have the aptitude and willingness to be able to learn – use the GPA and coursework to determine ability to learn

Orientation – Tries to have everyone start on the same day – orientation is about 4 hours with lunch.  Set expectations, review policies and procedures, safety briefing, tour of the facilities, meet managers and plenty of time for questions.   Proposal engineers, systems engineers, software, testing are all some of the roles they have.  The roles are matched to the students during the interview process and students come in knowing their role.  

Student work is real world work.  Projects that need to be completed for the business are completed side by side with the full-time engineers.  

How do you evaluate your interns? Formal and informal evaluation and feedback processes.  Formal after their first month, in the middle and as an exit interview.  May meet more often with the students depending on their role and assignments. Bridgett is always working with the Co-ops in addition to the teams they work in. 

What makes the ABB internship Rock? Real world experience – interesting and challenging work.  Students are treated like actual employees and conversations are had about the transferable skills they are learning too. 

Resources – 

Wade Oval Wednesday - https://www.universitycircle.org/events

Cleveland Museum of Art - http://www.clevelandart.org/

7 Habits of Highly Effective People - https://www.franklincovey.com/the-7-habits.html

The One Thing - https://www.the1thing.com/

Lara Casey - http://laracasey.com/cultivate/

Alyssa Angeletti -Vizion Solutions

[email protected]

Twitter @Vizion_Solution 

I tried to address it in the interview but trying to objectively interview Alyssa was a little awkward.  We work together everyday and I knew all the answers to the questions.  I wanted her to answer them for herself. Let’s hope you think it worked! Enjoy!

Vizion Solutions is a leading IT Consulting firm in the Cleveland, Ohio Business Intelligence and Data Analytics space.  The Connect! internship was created in 2013. They hire 2-3 interns a summer and do hire out of the Connect! program. Typically, from Miami University, Ohio University and the University of Akron.  Primarily focused on technology students. 

What makes a good intern – attitude and aptitude 

• Attitude – fit the culture, work hard and be excited to walk in the door every day.
• Aptitude – on campus involvement, GPA and time management, ability to learn. 

What makes Connect! great – hands on experience – “chair to chair with some of the brightest technologists in Cleveland”, teamwork oriented, fun stuff they do around Cleveland – Indians game, volunteer at the Greater Cleveland Foodbank, Edgewater live, Wade Oval Wednesday, Cleveland Corporate Challenge

What happens day one – HR paperwork – a necessary evil.  Policies, consulting 101 – “laying the groundwork for what it’s like to live and breathe in our company.”  Day 2 – exposure to the sales team and other areas of the company Day 3 – hit the ground running!   

What challenges are there to running the program – Differences in learning speeds and styles of the interns.  Getting students to track their time. Teaches students time management skills.

Toastmasters International is an organization that promotes the development of communication and leadership skills. 

Tips for creating a program from scratch – Connect with other HR professionals.  Have a plan for the summer.  Share the calendar and plan. Coffee and donuts for day one or a cake makes it a special start. Instill a culture of open discussion for the students – encourage them to ask questions.  Perhaps use mid-internship check in and final review at the end of the summer.   “Don’t try and do it all” “small tweaks here and there”

What is rewarding about the internship program?  Taking past interns to dinner with interns that have accepted offers while we are recruiting on campus.  “it’s always a great feeling on a personal letter to give somebody and offer and have them come back and accept it.”  

Resources: LinkedIn for Recruiting, SHRM and Google!  Social media: Glassdoor, LinkedIn, Facebook – students look at these sites to learn about the companies they are applying to. 

If you are thinking about starting a program – “Do it!” Alyssa is happy to network with HR professionals that want to hear more about the program. “I know it is intimidating from a small company stand point, but you have to take the leap”

I really enjoyed hearing about the Vizion Solutions internship program from Alyssa’s perspective and there are plenty of takeaways for HR professionals