IPA Payments Pod

Do you know what scams people fall for most often? Could you recognize a scam if someone was targeting you?

In this episode, Melissa "Mel" Trumpower the Executive Director of BBB Institute for Marketplace Trust, discusses the findings from the Better Business Bureau's Scam Tracker research.

She talks about the most common types of scams, how different types of scams target different demographics, and why losing money is not the only risk for people.

You can find links to the research and to the reporting tool at: Find and Report a Scam | Better Business Bureau (bbb.org)

This podcast was recorded on August 3, 2023. Things may have changed by the time you hear it.

In this episode, Brian Tate, The IPA's CEO, and Chris Stromberg, the director of government relations, discuss both federal and state bills that could shape the payments industry.

They discuss a potential bill on earned wage access, legislation on how banks can work with cannabis businesses, and a bill in California to ban plastic gift cards.

This podcast was recorded on October 12, 2023. Things may have changed by the time you hear it.

Criminals don't respect borders, so their crimes and the money they make often move internationally.

Whether it is human trafficking, antiquities smuggling, or just plain fraud, when crime crosses boarders, the Department of Homeland Security gets involved.

In this episode, Raul Aguilar, Deputy Assistant Director for the Financial and Fraud division for Homeland Security Investigations describes what his agency does. HIS is the principal investigative arm of the U.S. Department of Homeland Security and is responsible for investigating transnational crimes and threats. It falls under the director of U.S. Immigration and Customs Enforcement and was created in 2003 when U.S. Customs and the Immigration and Naturalization Service merged.

In the podcast, Deputy Assistant Director Aguilar referred to operation Cornerstone. Links to its LinkedIn page and Web page are below:

HSI Cornerstone: Overview | LinkedIn

U.S. Immigration and Customs Enforcement (ICE) - Welcome! (govdelivery.com)

Information on the guide to organized retail crime can be found at these links:

HSI, ACAMS take aim at organized retail crime | ICE

Organized Theft Groups and Organized Retail Crime | ACAMS

This podcast was recorded on October 4, 2023. Things may have changed by the time you hear it.

Arguments over the future of the Consumer Financial Protection Bureau came to a head this week at the Supreme Court.

The Court heard oral arguments in Consumer Financial Protection Bureau V. Community Financial Services Association of America. At issue is whether or not the CPFB's funding is Constitutional.

The IPA's CEO Brian Tate was there and heard the arguments live. In this episode he joins the IPA's government relations director, Chris Stromberg, to talk about the arguments made and what the possible outcomes are.

You can find a transcript of the arguments here: 22-448 (supremecourt.gov).

This podcast was recorded on October 4, 2023. Things may have changed by the time you hear it.

Technology has reshaped everything about banking, including one of its most basic products: deposits.

In this episode, we discuss how Banking as a Service and fintechs have reshaped the landscape for consumer deposits, the regulatory response, and what this means for the risk profile of banks.

Joining us are Kiah Lau Haslett, Banking and Fintech Editor at Bank Director, Alex Johnson, Founder of Fintech Takes, Jason Mikula, Publisher of Fintech Business Weekly, and Brian Tate. President and CEO of the Innovative Payments Association.

This podcast was recorded on September 26, 2023. Things may have changed by the time you hear it.

As summer winds down Earned Wage Access products are in the spotlight at multiple levels of the government.

In this episode, Brian Tate, the IPA's CEO, and Chris Stromberg, our director of Government Relations, discuss what is happening in the world of EWA regulation at the state and Federal level and how the IPA is trying to inform the conversation. They also talk about the CFPB's recent report on mobile payments, and the possibility of a government shutdown.

You can find the earned wage access page mentioned in the show here: Home | Earned Wage Access

You can see the IPA's past advocacy on the topic here: Innovative Payments Association | EWA - Innovative Payments Association (ipa.org)

This podcast was recorded on September 7, 2023. Things may have changed by the time you hear it.

Is business just another form of war?

In this episode the IPA book club returns with a look at the intersection of business and military strategy. We read the ancient classic "The Art of War," by Sun Tzu, and to put it in a business context, we also discuss the Oliver Stone film "Wall Street."

In this episode, Brian Tate, the IPA's CEO, and Ben Jackson, the IPA's COO discuss both the book and the movie and what they say about modern business.

This podcast was recorded on July 24, 2023. Things may have changed by the time you hear it.

Canada might seem like an easy first step into international expansion for U.S. companies, but they should not fall into the trap of thinking it is the 51st state.

In this episode, Ron Morrow, executive director of Supervision at the Bank of Canada, discusses the regulatory requirements around offering payments services there.

We discuss the role of the Bank of Canada, how regulations are written there, and the upcoming regulatory changes under the Retail Payment Activities Act.

This podcast was recorded on July 25, 2023. Things may have changed by the time you hear it.

Customer service is a critical department in any business because it can make or break both individual relationships and a company's reputation.

In this episode, Meg Porter, Executive Vice President of Enterprise Transformation at Ubiquity, discusses how to build a successful customer service program. She talks about how to train and manage customer service agents, why companies should consider ditching scripts, and why the customer is not always right.

The IPA thanks our member sponsor, Netspend, for helping to make this show possible.

This podcast was recorded on July 14, 2023. Things may have changed by the time you hear it.

The last round in the battle between PayPal and the CFPB took place in the DC District Court, and IPA's Head of Government Relations, Chris Stromberg was there to hear the oral arguments.

In this episode, he discusses the arguments with IPA's CEO, Brian Tate, and they consider what the possible outcomes could mean for the industry.

The IPA thanks our member sponsor, Netspend, for helping to make this show possible.

This podcast was recorded on July 13, 2023. Things may have changed by the time you hear it.