“They immediately say, ‘we don’t have $20 million in our budget’”, says Stacy Hamer, Chief Operating Office at iQmetrix. The carriers typically believe that transforming their onboarding and retail process might be beyond their reach.  It isn’t. In this podcast, Stacy discusses that transformation is accessible and within reach. iQmetrix brings Interconnected Commerce, connecting everything together to create a great experience for the carrier, the retailer, the sales rep, and the customer.

Just in time for Black Friday, and a new year of challenges and opportunities, iQmetrix offers a path for carriers to, first, change the in-store experience, from dreaded to something that customers will find pleasant and constructive. Meanwhile people will feel better about the plans they chose, as the platform helps customers understand their options and their needs. A forty-five-minute slog is transformed into a streamline ten-to-fifteen-minute process. At the same time, less stress on the in store sales team, which means better EX, leading to better CX.

Visit www.iqmetrix.com