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Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.... more
FAQs about It doesn’t take a genius.:How many episodes does It doesn’t take a genius. have?The podcast currently has 324 episodes available.
June 20, 2023Size matters: Debunking the conventional wisdom of team size with David AdamecMark interviews one of the savviest coaches he knows, David Adamec, on his research into the best size for a team. There is a formula ... Steve Jobs even had a Rule about it ... and Dave wishes he had known all this when he assembled a team to break a Guinness World Record. For more on how David can help you, contact him through LinkedIn or [email protected].Follow Team Jetpack on Facebook or Instagram. Questions? Comments? Ideas for future episodes? Email Mike and Mark. #teamwork #communication #teams #facilitation #coaching #kaizen #ProcessImprovement ...more29minPlay
June 13, 2023AI rewrites a memo: From foul-mouthed to corporate vanilla--is this a good thing?Have you ever wanted to tell off a coworker? AI can help you ... not get fired. A memo rewrite has gone viral--but is the rewrite really any better? "Karen from Accounting" is going to be replaced ... but what are the human soft skills that AI can't replace? And could AI be a tool to help you engage with other sentient organisms? Questions? Comments? Ideas for future episodes? Email Mike and Mark. #ArtificialIntelligence #AI #EmotionalIntelligence #communication #PersonalDevelopment ...more26minPlay
June 06, 2023Questions: Not just for coaching (Or: You got to stop saying ”You got to ...”)Do you have a vision or expectation you need your people to embrace? You can tell them ... you can push ... or you can ask questions that allow them to "trip over the truth." Questions? Comments? Ideas for future episodes? Email Mike and Mark. #coaching #leadership #management #vision...more16minPlay
May 30, 2023Retail’s new approach: CX, Capital One and ”Banking Reimagined”The podcast--on location! We visited the Capital One Cafe in Cincinnati to learn about the bank's innovative customer experience. It's impressive--and it really works because of the people. To see the tour, check out our YouTube channel. Thanks to Jenna and Olivia for taking good care of us!Questions? Comments? Ideas for future episodes? Email Mike and Mark. #cx #customerexperience #banking #retail #capitalone #capitalonecafe ...more22minPlay
May 23, 2023We can tell at a glance how well you are doing as a leaderDo your employees show commitment? ... Or just compliance? Come for the important leadership topic, stay for the juicy automaker stories. Questions? Comments? Ideas for future episodes? Email Mike and Mark. #workplace #management #leadership #employeeengagement ...more14minPlay
May 16, 2023Four keys to succeed in your first jobMike and Mark have loved ones joining the workforce. What does Gen Z need to hear to help them thrive in their first jobs? Mark suggests two things to do, and two things to be aware of. Questions? Comments? Ideas for future episodes? Email Mike and Mark. #careers #workplace #newjob #genz #generationz #leadershipdevelopment...more18minPlay
May 09, 2023The coach’s forbidden word?A short episode about a short word. This one word can be mostly stricken from your vocabulary if you are planning to coach. Questions? Comments? Ideas for future episodes? Email Mike and Mark. #coaching #managers #leadershipdevelopment...more12minPlay
May 02, 2023AI: The Triumphs and Tragedies of Machine LearningThe problem with AI is It doesn’t do what I want it to do. It only does what I ask it to. See PizzaLater's hilarious Pepperoni Hug Spot post here. (Correction: In the episode Mark said there was a creepy puppet music video by Peter Gabriel. It was actually Genesis, after Gabriel left the band. And then beat his old band's video at the MTV Music Awards with "Sledgehammer!") Questions? Comments? Ideas for future episodes? Email Mike and Mark. #artificialintelligence #coaching #questions ...more39minPlay
April 25, 2023Wonder if your employees have ADHD? We have answers.Mark was excited to make editing this episode the FIFTH item checked off his list today! Why is that important? Do your team members lack focus? Have great ideas but lack execution? In short, have you ever wondered if they have ADHD or ADD? Mike has figured out how to "externalize the motivation" and have "a physical embodiment of the completion of tasks." (News flash: We are not doctors. Consult medical professionals for actual diagnoses.) Resources that inspired Mike: This is how you treat ADHD based off science, Dr Russell Barkley part of 2012 Burnett LectureJoe Rogan: Psychologist Describes the ADD Mind StateQuestions? Comments? Ideas for future episodes? Email Mike and Mark. ...more28minPlay
April 18, 2023Team accountability: three outcomes to prepare forOur last episode revealed how to use "The 4 Disciplines of Execution" to lead an office. But once you have scores to measure on a scoreboard ... how do you hold the team accountable?There are three possible scenarios. This episode prepares you for all three. Questions? Comments? Ideas for future episodes? Email Mike and Mark. ...more23minPlay
FAQs about It doesn’t take a genius.:How many episodes does It doesn’t take a genius. have?The podcast currently has 324 episodes available.