Paul Wilkinson, Product Director at Deliveroo and former Tesco and Amazon exec, joins Natalie to discuss:

• Quick commerce: what went wrong and how will it evolve? • Why Deliveroo won't chase 15-minute delivery. • Learnings from the restaurant sector. • Why retail partners are more open to collaboration in 2024. • Deliveroo's move into non-food: "bringing the whole high street to the customer". • Voice commerce: why hasn't it taken off and is there a place for it in the future? • Frictionless checkout: are checkout-free stores the future or are there too many barriers to making it viable?

Connect with Paul on X and LinkedIn.

Learn more about Deliveroo.

This conversation was recorded in February 2024.