Treatment selection and planning are fundamental to clinical disease management, but patients also “want to talk to someone who not only understands the condition medically, but the impact that it’s going to have on the individual, and present them with ways forward.” Listen to Damien Hamber, a patient with alopecia areata universalis and patient advocate, and Dr Brittany Craiglow, a dermatologist, unpack the elements of best-practice clinical management for AA.