James Appleby is Group Sales Director at the logistics companies DG International and Pro Carrier. His understanding of human motivation, behavioural styles and peak performance states has seen him work at the highest levels in a number of sectors, including professional services, politics and football. He discusses topics from leadership, emotional intelligence and aligning your vision and values with those of your team, to changing organisational culture, dealing with rapid growth, quiet quitting and a concept James calls "squashing butterflies."