Jami Alexander is the General Manager at Meineke. She oversees 7 stores and a team of over 35 employees. Her expertise in managing daily operations and profit expectations, coupled with her ability to develop effective processes, makes her an invaluable asset.

Jami shares her journey into the automotive industry, starting as a delivery driver and working her way up. Kaylee and Jami’s conversation touches on the independent versus dealership dynamics in the automotive industry and ways to bridge the gap between different roles within the business, particularly between service advisors and technicians.

Jami Alexander also emphasizes the need for understanding and collaboration, believing in kind leadership while setting clear expectations and holding to them, reflecting her success in leading her team.

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Takeaways

Quote

“We need to do a better job of understanding what motivates people because it's not always money.” -Jami Alexander

Connect:

Jami Alexander

LinkedIn: www.linkedin.com/in/jami-a-4075a9271

Website: www.meineke.com

Kaylee Felio

LinkedIn: www.linkedin.com/in/gotopartsgirl
Website: www.partsedge.com