注文した商品とは別のものを渡された、料理をオーダーしてからなかなか来ない…そんな時にどうやって相手に伝えれば良いのか？という内容です。Complaining is tough for everyone however in this episode we discuss how to use our soft skills with the sandwich approach or the “good, bad, good” with specific “polite” expressions to say NO!

あまり日本人には馴染みのないbreak the ice、苦手意識がある人も多いですがこのエピソードで練習してみましょう！When meeting people we don’t know, or in the beginning of conversation, we always need to “break the ice” first to get familiar with each other. In this episode we discuss some “break the ice” topics and questions.

日本人には馴染みのないbreak the ice…どうやったら良いかなぁ…というお話。It’s common for English speakers to break the ice with one another however when it comes to Japan and Japanese culture it’s not something Japanese people do. In this Episode we discuss the similarities and the differences.

It’s our first free conversation!