This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

Joe Macleod 'Designing Closure Experiences'


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Joe has decades of product development experience across digital, physical and service sectors. Previously Head of Design at the award-winning studio Ustwo. He then spent three years on the Closure Experiences project researching, writing and publishing the book "Ends: Why we overlook endings for humans, products, services and digital. And why we shouldn’t." He founded andEnd. A business helping companies end their customer relationships.
Show Links
  • Joe Macleod on Twitter
  • Joe’s company andEnd.co
  • Joe’s book, Ends: Why we overlook endings for humans, products, services and digital. And why we shouldn’t.”
  • Joe’s presentation at UX Australia
  • Andy’s website
  • Andy on Twitter
  • Power of Ten on This is HCD where you will also find a transcript to this episode.

Creators & Guests

  • Gerry Scullion - Host
  • Stef Murphy - Producer

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    This is HCD – Human-Centered Design, UX & Service Design Thinking PodcastBy Gerry Scullion

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