By Adam Turteltaub

So you’ve got a case of AI fever and want to put the technology to work for your compliance team. What should you do?

Jordan Domash, Founder of Rersponsiv, urges you to first take a deep breath and think through the process starting with defining your goals. Interestingly, he shares, the goals can be affected by the solution you choose, whether you go with a solution that is homegrown or out of the box.

Either way, once the goal is set, expect an iterative process and regular testing to ensure that the solution is delivering what you were looking for, free from hallucinations and other problems.

To make that process work it’s essential to have an evaluation plan in place, which includes identifying all the potential failure points. Make a part of it conducting some manual tests to see if the AI is delivering the results it should.

In sum, AI can be invaluable to your program, but only if you put in the work to ensure that it is well designed and truly performing as it should.

Listen now 

Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.