Just Good Business 🍁

The pandemic accelerated the digital transformation of many businesses in Canada. Many who were behind in their digital transformation journey were sent scrambling to get their business online. Those that were ready, were generally more resilient during the most trying times.

This month, Al welcomes Sean Barkulis, VP, Global Strategic Partnerships – Payment & Fintech at Wix to talk about how their world-class platform is helping businesses with that transformation.

Also in this episode:

• Kristina Anguelakieva, Marketing Strategy Manager at Moneris co-hosts.
• Sean McCormick, Director, Business Development at Moneris shares some ecommerce consumer data
• Madeline Dalglish, Marketing Intern at Moneris gives a rundown of July’s events calendar.

Chapters:

• 00:00:00 - Introduction
• 00:02:26 - Featured Interview: Sean Barkulis on How Wix Is Helping Small Businesses With Digital Transformation
• 00:10:09 - By The Numbers: Sean McCormick with eCommerce Consumer Spending Data
• 00:15:49 - Save The Date: Madeline Dalglish with July's Events Calendar
• 00:17:01 - Outro

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If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

Can you believe it’s already June? This year is just flying by!

It’s the first full year back to normal for many businesses, so we thought we’d take a look at how things are going so far and what are some of the challenges being faced by small Canadian businesses. Al welcomes Jim Filice, VP and Head of Commercial and Money Movement at Visa Canada to talk about those challenges, and how digital payments are helping to ease some of the pain.

Also in this episode:

• Sydney Lupton, Digital Marketing Intern at Moneris co-hosts.
• Sean McCormick, Director, Business Development at Moneris shares some consumer data about the restaurant sector
• Matt Rovet, Senior Events Producer at Moneris gives a rundown of June’s events calendar

Links of Interest

• UEAT
• Moneris Data Services

Chapters:

• 00:00:00 - Introduction
• 00:02:48 - Featured Interview: Jim Filice on The Challenges Facing Small Businesses Today
• 00:12:51 - By The Numbers: Sean McCormick with Restaurant Spending Data
• 00:17:07 - Save The Date: Matt Rovet with June's Events Calendar
• 00:18:45 - Outro

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If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

This month is all about Talent as Al speaks with Moneris’ Talent Acquisition team about the candidate experience.

Al is also joined by Michelle Slater, Senior Director North American Marketing at Indeed. Michelle shares some data and provides her tips on how to improve the candidate experience.

Also in this episode:

• Jacqueline Campbell, Sr. Talent Attraction & Employer Brand Consultant, Talent Acquisition at Moneris co-hosts
• Josh Dunton, Senior Manager, Talent Acquisition at Moneris talks about the importance of a positive candidate experience
• Amanda Ibrahim, Senior Events and Sponsorship Specialist at Moneris gives a rundown of May’s events calendar.

Links of Interest

• Webinar: Boosting customer interactions with speed, efficiency, and security.

Chapters:

• 00:00:00 - Introduction
• 00:02:04 - Featured Interview: Josh Dunton on The Importance Of A Positive Candidate Experience
• 00:11:29 - By The Numbers: Michelle Slater with Tips on How To Improve The Candidate Experience
• 00:17:11 - Save The Date: Amanda Ibrahim with May's Events Calendar
• 00:19:36 - Outro

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If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

It’s Unattended April!

As technology advances, we’re seeing an increasing number of ways to pay without the need for human intervention. From vending machines to parking meters to self-service kiosks, unattended payments have become ubiquitous and convenient.

This month Al speaks with Mark Langmead, Director, Revenue & Compass Operations at Translink to talk about how transit companies have adopted unattended payment solutions to great success.

Also in this episode:

• Sam Wong, Marketing Strategy Manager at Moneris co-hosts
• Doug Hatton, VP, Client Solutions at Moneris talks about Open Loop payments
• Sean McCormick, Director, Business Development at Moneris brings the consumer spending data
• Ella Urquhart, Events Manager at Moneris gives a rundown of April’s events calendar.

Links of Interest

• Choose Moneris & Save
• eCommerce North French Innovator Challenge

Chapters:

• 00:00:00 - Introduction
• 00:02:43 - Ask An Expert: Doug Hatton on Open Loop Payments
• 00:06:12 - Featured Interview: Mark Langmead on Unattended Payment Solutions
• 00:17:15 - By The Numbers: Sean McCormick with Consumer Spending Data
• 00:22:09 - Save The Date: Ella Urquhart with April's Events Calendar
• 00:24:12 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

March Is Fraud Prevention Month!

Fraud continues to be an increasing problem for businesses. In Canada, it has led to hundreds of millions of dollars in losses each year. So how do you protect your business from fraudsters? It starts with awareness and the right tools.

In this month’s episode, Al speaks with Aviva Klein, VP Digital Payments and Cyber & Intelligence at Mastercard. Aviva talks about what Mastercard is doing to keep their cardholders and businesses secure.

Also in this episode:

• Jacob Goguen, Manager Fraud Detection & Investigations at Moneris co-hosts and shares fraud data in the ‘By The Numbers’ segment.
• Maria Cameron, Director, Portfolio and Process Risk Management at Moneris provides some tips to protect your online business from fraud.
• Amanda Ibrahim, Senior Events & Sponsorship Specialist at Moneris gives a rundown of March’s events calendar.

Links of Interest:

• Women in Sales Fireside Chat
• Canadian Consumer Behaviour Webinar

Chapters:

• 00:00:00 - Introduction
• 00:02:09 - Featured Interview: Aviva Klein on Protecting Your Small Business From Fraud
• 00:13:01 - By The Numbers: Jacob Guguen on Fraud Data
• 00:17:16 - Ask An Expert: Maria Cameron on Fraud Protection Tips
• 00:20:57 - Save The Date: Amanda Ibrahim with March's Events Calendar
• 00:22:18 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

Large sporting events can have a big impact on many different kinds of business. We just had one of the world biggest sporting events in Soccer’s World Cup and coming up this month is one of the biggest sporting events in North America (HINT: It’s a ‘Super’ event).

Al Speaks to Sean McCormick, Director, Business Development at Moneris about this past World Cup and how it affected spending here in Canada. He also speaks with René-Pier Plourde, Content Marketing Manager at UEAT, who talks about the upcoming big game in the US, how that may affect the restaurant business, and how restaurants can prepare for the increased business.

Also in this episode:

• Sean McCormick co-hosts.
• Patrick Wiltshire, Director, Core Payments at Moneris talks about tipping.
• Matt Rovet, Events Producer at Moneris gives a rundown of February’s events calendar.

Upcoming Events:

• B2B Webinar with Visa - Strategies for savings through B2B payments
• UEAT Webinar – A Restauranteur’s peak-time playbook

Chapters:

• 00:00:00 - Introduction
• 00:03:36 - By The Numbers: Sean McCormick on How The World Cup Affects Spending In Canada
• 00:08:25 - Featured Interview: René-Pier Plourde on Restaurants And The BIG GAME
• 00:14:58 - Ask An Expert: Patrick Wiltshire on Tipping
• 00:19:53 - Save The Date: Matt Rovet with February's Events Calendar
• 00:21:42 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

Happy New Year!

Every year around this time we tend to look back at the previous year and then forward to what is to come. This episode will be no different. We will look back at some of the final spend data of 2022 with our resident expert Sean McCormick, Director of Business Development at Moneris. Then we will look forward to 2023 with Jordan Williamson, VP Product Strategy and Data Solutions at Moneris.

Also in this episode:

• David Litwin, Senior Communications Specialist at Moneris co-hosts.
• Ella Urquhart, Events Manager at Moneris  gives a rundown of January’s events calendar.

Chapters:

• 00:00:00 - Introduction
• 00:01:57 - By The Numbers: Sean McCormick on Final 2022 Spend Data
• 00:07:02 - Featured Interview: Jordan Williamson on Top 3 Payment Trends For 2023
• 00:13:39 - Save The Date: Ella Urquhart with January's Events Calendar
• 00:15:08 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

It’s that time of year again! Time to get gather with family and celebrate the holidays. It’s a festive time, but it’s also a time when people feel their most charitable, so this month we’re talking about Charities and Not-For-Profit Businesses.

How do these types of business differ from conventional for-profit businesses? What are charities doing to become more ‘digital’ in an increasingly cashless society?

Al speaks with Mark Jordan, Managing Director, tiptap Foundation about an interesting solution for charities looking for cashless and contactless payment options.

Also in this episode:

• Amanda Ibrahim, Senior Events & Sponsorship Specialist at Moneris co-hosts.
• Sean McCormick, Director, Business Development, at Moneris talks about what we can expect this year for #GivingTuesday
• Stephen Mattis, Vice President at RBC, shares his expert advice about not-for-profit businesses.
• Amanda Ibrahim, Senior Events & Sponsorship Specialist at Moneris  gives a rundown of November’s events calendar.

Chapters:

• 00:00:00 - Introduction
• 00:02:45 - Featured Interview: Mark Jordan on Cashless & Contactless Solutions For Charities
• 00:13:06 - By The Numbers: Sean McCormick on Giving Tuesday
• 00:18:05 - Ask An Expert: Stephen Mattis on Not-For-Profit Businesses
• 00:24:27 - Save The Date: Amanda Ibrahim with December's Events Calendar
• 00:25:41 - Outro

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If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

The leaves are turning, the air is getting cooler, pumpkin spice is flowing and Christmas music is playing everywhere! These are all signs that holiday shopping season is fast approaching. Are you ready? Is your business ready? In this month’s edition of Shop Talk, we’ll help you get ready.

Al speaks with Patrick Wiltshire, Director of Core Payments at Moneris about the release of our newest POS terminals Moneris Go and Moneris Go Plus just in time for those holiday sales.

Also in this episode:

• Dave Daga, Director, Creative Services at Moneris co-hosts.
• Sean McCormick, Director, Business Development, at Spendscape gives us the latest data on chargebacks heading into the busiest season for chargebacks.
• Angel Zou, Product Specialist at Moneris, talks about gift cards and how they can help your business this holiday season.
• Ella Urquhart, Events Manager at Moneris gives a rundown of November’s events calendar.

Links of Interest

• Moneris Go
• Moneris Go Plus
• New Moneris Commercial (En/Fr)

Chapters:

• 00:00:00 - Introduction
• 00:02:48 - Featured Interview: Patrick Wiltshire on Moneris' Newest POS Terminals
• 00:08:13 - By The Numbers: Sean McCormick with The Latest Data On Chargebacks
• 00:11:31 - Ask An Expert: Angel Zou on How Gift Cards Can Help Your Business This Holiday Season
• 00:16:52 - Save The Date: Ella Urquhart with November's Events Calendar
• 00:19:09 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

It’s our favourite time of year and it has nothing to do with pumpkin spice, or Halloween parties—those are just bonuses!

October is Small Business Month and while we like to celebrate our small Canadian businesses year-round, in October we like to go that extra mile. After all, Moneris is the ‘Proud Partner of Small Canadian Business’.

Al is joined by co-host Tanya Nagi, Manager, Social Media at Moneris to talk about Moneris’ ‘Call For Small’ grant initiative. He also speaks with Aziz Smailagic, Senior Account Manager at Owner. Aziz lists his top 5 things new businesses need to get started.

Also in this episode:

• Nicole Kosmayer, Co-founder, COO at Bookmark with some great advice on building a great ecommerce site
• Sean McCormick, Director, Business Development, at Spendscape gives us an overview of Moneris’ partnership with Angus Reid on the latest consumer spending behaviour and sentiment data
• Amanda Ibrahim, Sr. Events & Sponsorships Specialist at Moneris gives a rundown of October’s event calendar.

Click here to learn more about Call For Small 2022.

Links of Interest:

• www.ownr.co
• www.bookmark.com
• CNIB | Connecting the Dots
• Startup Day

Chapters:

• 00:00:00 - Introduction
• 00:03:24 - Featured Interview: Aziz Smailagic with The Top 5 Things New Businesses Need To Get Started
• 00:12:23 - By The Numbers: Sean McCormick with The Latest Consumer Spending Data
• 00:17:12 - Ask An Expert: Nicole Mosmayer on Building A Great eCommerce Site
• 00:22:59 - Save The Date: Amanda Ibrahim with October's Events Calendar
• 00:24:40 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.