Just Good Business 🍁

September is a very busy time for many people, especially parents and teachers gearing up for back-to-school. It’s also a busy time for businesses, as many return from summer vacation and gear up for the holiday season drive.

If you’re a Canadian technology company or a tech entrepreneur, a BIG event on your September calendar should be Elevate Festival 2022! Why?

In this month’s episode, Al speaks with Gbemi Akande, Director of Innovation at Elevate. Learn about how Elevate is helping Canadian tech start-ups and fueling innovation in Canada.

We also hear from a couple of those start-ups as they share their story with Al.

Also in this episode:

• Theresa Wetzel, Sr. Manager, Events & ESG at Moneris co-hosts
• Christal Earle, Founder, CEO at Brave Soles
• Aditiya Dutta, Co-Founder at Fleur & Co.
• Ella Urquhart, Sr. Communications Specialist at Moneris gives a rundown of September’s events calendar.

Links of Interest

• Elevate
• Elevate Festival 2022
• eCommerce North
• Brave Soles
• Fleur & Co.
• Moneris.com

Chapters:

• 00:00:00 - Introduction
• 00:03:14 - Featured Interview: Christal Earle from Brave Soles
• 00:08:12 - Featured Interview: Aditiya Dutta from Fleur & Co.
• 00:14:01 - By The Numbers: Gbemi Akande on How Elevate Is Fueling Innovation In Canada
• 00:19:54 - Save The Date: Ella Urquhart with September's Events Calendar
• 00:23:01 - Outro

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If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

The way customers pay for goods and services has changed drastically. The events of the past two years has accelerated that change. But what about Business-to-Business transactions? Have there been any improvements with how businesses pay each other?

In this episode Al speaks with Ballal Ahmad, VP Product Management at Mastercard to talk about how businesses are paying their vendors. 

Also in this episode:

• Atia Sabour, Manager, B2B Marketplace Strategy at Moneris co-hosts
• Jon Purther,Director of Market Insights at Payments Canada brings relevant Canadian B2B data
• Robert Wilkinson, Vice President B2B at Moneris is our resident B2b expert
• Ella Urquhart, Sr. Communications Specialist at Moneris gives a rundown of August’s events calendar.

Chapters:

• 00:00:00 - Introduction
• 00:02:29 - Featured Interview: Ballal Ahmad on Businesses Pay Each Other
• 00:09:39 - By The Numbers: Jon Purther with Canadian B2B Data
• 00:15:05 - Ask An Expert: Robert Wilkinson on How Moneris Is Enabling B2B
• 00:22:04 - Save The Date: Ella Urquhart with August's Events Calendar
• 00:23:52 - Outro

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If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

Tourist season in Canada is short, so small businesses in that sector need to make the most of the few months they have to welcome those out-of-town visitors.

In this episode Al speaks with René-Pier Plourde, Head of the UEAT University to talk about how restaurants can improve their dine-in experience and increase revenue. He also speaks to Jordan Williamson, Director of Product Strategy & Development at Moneris about Dynamic Currency Conversion.

Also in this episode:

• Angel Zou, Product Specialist at Moneris co-hosts and talks about Moneris Go Appétit
• Sean McCormick, Director, Sales & Marketing at Spendscape talks about tourism spending trends.
• Amanda Ibrahim, Communications Specialist at Moneris gives a rundown of July’s events calendar.

Chapters:

• 00:00:00 - Introduction
• 00:03:31 - Featured Interview: René-Pier Plourde on How Restaurants Can Improve Their Dine-In Experience And Increase Revenue
• 00:11:19 - By The Numbers: Sean McCormick on Tourism Spending Trends
• 00:16:07 - Ask An Expert: Jordan Williamson on Dynamic Currency Conversion
• 00:21:46 - Save The Date: Amanda Ibrahim with July's Events Calendar
• 00:23:33 - Outro

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If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

The beginning of summer can be an expensive time of year. Folks prepping their outdoor areas for entertaining, landscaping, buying that new BBQ or shed. These are all big purchases.

So how can your business help your customers make those purchases easier on their budgets? Al welcomes Brian Weiner, Vice President, Head of Product and Digital at VISA Canada on the podcast to talk about a potential solution, VISA Installments.

Also in this episode:

• Neetu Sidhu, Director, Diversity, Equity & Inclusion at Moneris co-hosts and talks about National Indigenous History Month.
• Kip Macartney, Director, Emerging Solutions & Value Added Services at Moneris talks about installment payment solutions.
• Sean McCormick, Director, Sales & Marketing at Spendscape talks about consumer spending trends.
• Amanda Ibrahim, Communications Specialist at Moneris gives a rundown of June’s events calendar.

Chapters:

• 00:00:00 - Introduction
• 00:05:15 - Featured Interview: Brian Weiner on Visa Installments
• 00:12:31 - By The Numbers: Sean McCormick on Consumer Spending Trends
• 00:16:40 - Ask An Expert: Kip Macartney on Installment Payment Options
• 00:20:35 - Save The Date: Amanda Ibrahim with June's Events Calendar
• 00:23:10 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

The month of May signals many beginnings, the beginning of warmer weather, flowers, budding trees, and for many, it’s a great time to begin a new job.

By all accounts, the current job market is at an all-time high for those who are looking for new employment so this month’s theme is ‘Talent Acquisition’. We’ll help your business navigate this challenging job market.

Moneris’ Director of Talent Acquisition Sim Ozel co-hosts, and in our feature interview, Al speaks with Michelle Slater, Director of Marketing at Indeed Canada, the #1 job site in Canada.

Also in this episode:

• Jacqueline Campbell, Recruitment Marketing Specialist from Moneris shares some tips for optimizing your recruitment efforts
• Theresa Wetzel, Sr. Manager, Events & ESG at Moneris gives a rundown of May’s events calendar.

Chapters:

• 00:00:00 - Introduction
• 00:03:53 - Featured Interview: Michelle Slater on Navigating Today's Challenging Job Market
• 00:14:51 - Ask An Expert: Jacqueline Campbell with Tips For Optimizing Your Recruitment Efforts
• 00:21:26 - Save The Date: Theresa Wetzel with May's Events Calendar
• 00:24:20 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

Tax Season is here!

Spring isn’t the only season that has sprung! It’s also tax season!

In this month’s tax-themed episode, Al speaks with Moneris’ Tax Manager Hanna Ghadban in our ‘Feature’ Interview to talk about all things income tax.

Also…

Are you an early filer of income tax like this month’s co-host Rick Stephan or are you a last-minute crammer like Al? Where do the majority of Canadians rank on that scale? In this month’s ‘By The Numbers’ Sean McCormick will help answer this question with real consumer data.

Also in this episode:

• Clyde Seymour, CPA, CA, MACC, Principal – International Income Tax from Ryan ULC, shares some excellent tax information for small business owners
• Ella Urquhart, Communications Specialist at Moneris with a rundown of April’s events calendar.

Chapters:

• 00:00:00 - Introduction
• 00:02:34 - Featured Interview: Hanna Ghadban on All Things Income Tax
• 00:11:31 - By The Numbers: Sean McCormick on Whether Canadians Are Early Income Tax Filers Or Last-Minute Crammers
• 00:15:35 - Ask An Expert: Clyde Seymour with Income Tax Tips For Small Business Owners
• 00:22:29 - Save The Date: Ella Urquhart with April's Events Calendar
• 00:24:28 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

March is Fraud Prevention month!

In the March edition of Shop Talk Podcast, we’re talking about fraud prevention.

Al’s co-host is Yale Holder, VP CEx at Moneris. They talk about the importance of fraud prevention for your business.

In the featured interview Al speaks with the Chief Customer Experience Officer at Kount, Rich Stuppy about fraud trends. Rich also provides valuable tips and insights on how you can protect your business from fraud.

Also in this episode:

• Shawn Cologna, Director of Business Banking Fraud at BMO with some insightful data about fraud
• Daniel Trunzo, VP Portfolio Management & Enterprise Risk Management at Moneris answers the question, “What are some easy and affordable ways to protect my business from fraud?”
• Amanda Ibrahim, Communications Specialist at Moneris with a rundown of March’s events calendar.

Upcoming Events:

• March 7: Moneris CFO Winnie Leung at Dress For Success Toronto: Your Hour, Her Power (toronto.dressforsuccess.org/ for tickets)
• March 11: Integrated eCommerce Essentials (ICE) Workshop by the Greater Vancouver Board of Trade (boardoftrade.com/events for tickets. Use the code: MONERISICE at checkout for full bursary)
• March 23: Second cohort of eCommerce North (ecommercenorth.ca/ for more details)

Chapters:

• 00:00:00 - Introduction
• 00:03:10 - Featured Interview: Rich Stuppy on How To Protect Your Business From Fraud
• 00:11:47 - By The Numbers: Shawn Cologna on Fraud Data
• 00:17:41 - Ask An Expert: Daniel Trunzo Answers The Question - "What are some easy and affordable ways to protect my business from fraud?"
• 00:21:25 - Save The Date: Amanda Ibrahim on March's Events Calendar
• 00:23:36 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

In the February edition of Shop Talk Podcast, the theme is Valentine’s Day!

Al is joined by Louis Davis as co-host to talk a little about Black History Month, Diversity, Equity & Inclusion and Valentine’s Day.

In the featured interview Al speaks with gift card expert Ashley Jamieson about the kick-off to Gift Card Season. Ashley provides some tips and tricks and best practices when implementing a gift card strategy for your business.

Also in this episode:

• Sean McCormick with last year’s Valentine’s Day numbers and how they can be predictive for 2022
• Amy Maraone answers the question, “What does Omni-Channel mean for both businesses and the customer?”
• Theresa Wetzel talks about the ‘Second Harvest Hero Sweepstakes’

Chapters:

• 00:00:00 - Introduction
• 00:03:13 - Featured Interview: Ashley Jamieson on The Kick-off To Gift Card Season
• 00:09:15 - By The Numbers: Sean McCormick on Predicting This Year's Valentine's Day Spend
• 00:11:55 - Ask An Expert: Amy Maraone Answers The Question - "What Does Omin-Channel Mean?"
• 00:15:03 - Save The Date: Theresa Wetzel on The Second Harvest Sweepstakes
• 00:17:33 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

In this inaugural episode, Al is joined by co-host Kelly Servos to help ring in the new year and the new podcast.

This month's featured interview is with Peter Goldsztajn, Director, Corporate Data Analytics at Moneris. Al and Peter look back at all the data from 2021 to see how Canada is recovering from the economic shutdown.

Also in this episode:

• Maria Cameron, Director, Portfolio and Process Risk Management talks about chargebacks and how you can protect your business from them.

Chapters:

• 00:00:00 - Introduction
• 00:01:56 - Featured Interview: Piotr Goldsztajn on Canada's Recovery From The Economic Shutdown
• 00:09:27 - Ask An Expert: Maria Cameron on How To Protect Your Business From Chargebacks
• 00:13:12 - Outro

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.

Subscribe now!

If you have a payment-related or business question you’d like to submit to one of our experts, you can email us at [email protected].

Just Good Business is a Moneris podcast production hosted by Al Grego.