- 1:40 - Experiences with the Blazers with Memorial Cup. Legacy from Don Moores
- 3:00 - Role of President of a junior hockey team
- 4:15 - Norm's history with leading organizations of big tourneys in town. Experiences with the Brier and the World curling championship
- 7:20 - the collegiality of curling
- 8:55 - stepping into leadership and coordination roles - benefits
- 11:55 - the importance of of leadership and coordination, the balancing act, tips
- 13:43 - more tips on being efficient
- 16:00 - changes in leadership today, being resilient
- 17:27 - what continues to excite Norm
- 18:13 - challenges: cell phones, technology
- 21:50 - managing diverse teams
- 23:28 - onboarding new people, starting a new project
- 25:10 - working with media, communications
- 26:45 - challenges with misinformation
- Go Blazers go!