The increasing use and adoption of AI across the Federal Government shines a growing spotlight on the potential risks and vulnerabilities facing government agencies and their stakeholders.  As the need for AI technologies are being rapidly adopted and implemented across the government, effective AI risk management becomes increasingly essential. KPMG Managing Director Mike Peckham explores Trusted AI and provides insight into the steps Federal agencies can take to better understand their AI risk posture. 

Mike Peckham, KPMG Managing Director

Mike is a financial services and large-scale Change Management leader. With over 34 years of federal experience, Mike championed the use of new technologies, such as Artificial Intelligence, Machine Learning, Robotic Process Automation, and Blockchain, to promote data-driven decisions at HHS.  

 KPMG

At KPMG they are committed to helping make the US healthcare system work for everyone. Their professionals bring the right mix of passion, technical capabilities, and knowledge of health and human services programs and agencies to solve the most complex problems facing healthcare today. They work side-by-side with you, asking the hard questions and applying innovative, human-centered thinking. They take a tailored approach that focuses on your people, your mission, and your organization, with services that span strategy, implementation, and sustainment.  Learn more about KPMG, their people, and solutions at www.kpmg.com/us/federal 

Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.

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Dr. Rod  Fontecilla of Guidehouse joins us today to discuss how digital twins can advance patient care via simulation environments and immersive experiences to improve efficiency across clinical facilities, medical centers, and outpatient clinics, as well as advance personalized medicine.

Rod Fontecilla, PhD, Chief Innovation Officer, Guidehouse

Dr. Fontecilla has more than 30 years of experience in implementing large and complex mission-critical IT solutions for both the federal government and commercial sector. He oversees Guidehouse’s strategic research and development efforts, advances initiatives to expand corporate technical competencies and capabilities, and fosters the development of innovative solutions. In doing so, Dr. Fontecilla leads all aspects of technology development in artificial intelligence, machine learning, and predictive analytics, including data analytics, software engineering, application modernization, and cloud computing.

Guidehouse

Guidehouse is a leading global provider of consulting and outsourcing services to the public sector and commercial markets, with broad capabilities in management, technology, and risk. Recognized as the third-largest healthcare management consulting firm by Modern Healthcare in 2021, the Guidehouse Health team helps hospitals and health systems, government agencies, life sciences and retail companies, employers, and payers solve their most complex issues, overcome unique market challenges, and deliver innovative services to their communities and customers. Visit the Guidehouse Center for Health Insights for health industry research, trends, and best practices. 

Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.

Don’t miss an episode—follow the show on your favorite podcast app.
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Rates of suicide are increasing among members of the military. This podcast will explore of new technologies like automation and asynchronous tools can help address the growing behavioral health crisis and reach more people in need.

 
Mitch Mitchell, VP Government Solutions Amwell
W.B. “Mitch” Mitchell currently serves as Group Vice President, Government Solutions with Amwell. Mitch is a senior strategy and management professional with over 25 years passionately building businesses in healthcare and information technology. He combines expertise in Military and Veteran’s Health, Telemedicine, Federal Health Programs, Patient Engagement and Clinical eHealth Strategy Development. Before joining Amwell, Mitch led Government Solutions for Ciox Health and for 15 years prior, Mitch led teams across McKesson/RelayHealth and Change Healthcare, supporting complex commercial and federal health IT, HIE and patient engagement programs.

Amwell
Amwell is a leading digital care delivery platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives. 

Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.

Don’t miss an episode—follow the show on your favorite podcast app.
Explore all episodes and learn more: https://www.govforum.io/tags/podcasts

Today we have a discussion with the CEO of Anthro-Tech on the importance of putting people at the center of everything companies do, which is a change that not everyone is going to love, but in the end, it will help the federal government be more efficient and effective in delivering usable and accessible services and solutions to improve people’s lives.


Suzanne Boyd, CEO and Founder, Anthro-Tech
Suzanne is the Founder and CEO of Anthro-Tech. She has more than 20 years of experience in leading user-centered design and customer research initiatives for government agencies, non-profits, and organizations with a social impact mission. As a trusted advisor for many clients, Suzanne has a proven track record in successfully positioning user-centered design as a catalyst for delivering better customer experiences and helping organizations make the shift to customer-centric business processes and cultures. She is a thought leader and expert in institutionalizing user-centered design, cross-channel customer experience, and E-Government strategy.

Anthro-Tech
Anthro-Tech is a human-centered design consultancy focused on government agencies, nonprofits and enterprises with a social impact mission. We provide user-centered design strategy, user research, and user experience design to organizations throughout the region and across the nation. We help organizations gain a deep understanding of their customers through research to design products and services that are usable, useful and make a positive impact on people’s every-day lives. Anthro-Tech has extensive experience leading customer strategy initiatives and transforming organizations to be more customer-centric.

Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.

Don’t miss an episode—follow the show on your favorite podcast app.
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Addressing President Biden’s Customer Experience (CX) Mandate in Federal Health In December 2021, President Biden published an Executive Order that mandated federal agencies to adopt the customer experience (CX) approach in their primary strategy and operations. Biden stated that “the government’s primary mission is to serve. By placing people at the center of everything we do, the government will be able to deliver timely, modern and secure services to you — the people.”

With December’s EO and the recent news from OMB, the White House wants to fundamentally change the way Americans access government services and benefits by focusing on the “life experiences” of those seeking assistance. CX efforts should make government services and processes easier to interact with and utilize, specifically actions aligned with life events that often require interaction with the government. In turn, these executive statements should lead to stronger trust in government, especially as we’re over two years into a global pandemic, when federal health plans of action are of the utmost importance.

Rita Breen

In her current position as the Agile and Human Centered Design Practices Director at National Government Services, Rita’s primary goal is to solve mission-critical challenges for federal patients and customers. She has nearly two decades of project management (PM) experience and has been a part of the NGS team since 2018. Rita mainly supports the technical PMs and HCD teams that drive the customer-centered approach to FedHealth IT. She and the team focus on solving major pain points while bolstering product quality and improving customer experiences across the board. Rita is truly passionate about identifying the key needs of citizens, setting actionable metrics and learning to meet them with empathy and understanding.

National Government Services (NGS) 

For more than 50 years, National Government Services has been empowering federal healthcare agencies to improve lives and communities. Its core business areas include digital health, providing federal IT solutions and services for healthcare, and business process Solutions. This includes its role as a Medicare contractor for the Centers for Medicare & Medicaid Services. Part of the Anthem family of businesses, NGS is headquartered in Indianapolis, IN, and employs more than 1,500 associates across the country.

Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.

Don’t miss an episode—follow the show on your favorite podcast app.
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 Today we focus on accelerating innovation in the federal government and how industry partners can support the process, with JP Marcelino who leads the Modeling and Simulation strategy for Dell Technologies. 

JP Marcelino 

JP leads the Modeling and Simulation strategy for Dell Technologies. His responsibilities include technology verticals such as AI & Machine Learning, AR/VR, Simulation and Digital Twin.  He currently manages partners including Nvidia, Intel, Cloudera, LIQID, Beast Code, McLaren and others to help position Dell as a partner to our federal customers in shaping their Modeling and Simulation strategy. Prior joining Dell, JP was a Regional Sales Manager for Future Electronics, driving AI/ML strategy and enablement for their embedded IoT customers designing with processors, FPGAs and Single Board PCs.

Dell Technologies 

The Dell Technologies federal team is 100% committed to your mission. Whether you’re optimizing an existing infrastructure or exploring emerging technologies — 5G, AI/ML, modeling and simulation — in the cloud or at the edge, we have the solutions and technology expertise.

Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.

Don’t miss an episode—follow the show on your favorite podcast app.
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This podcast is based on an event dated June 7, 2022. If you missed this event, be sure and check out our list of upcoming events on FedHealthIT.

Today we are speaking to Megan Murray, the Executive Director of Programs & Outreach for FedHealthIT about the upcoming Innovation Awards taking place at the National Press Club in Washington, DC. This high-energy event includes a mix of keynote speakers, panel discussions, fireside chats, and rapid-fire talks featuring Federal Government leaders focused on agency priorities, challenges, and opportunities for growth.

Register for the event HERE. 

Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.

Don’t miss an episode—follow the show on your favorite podcast app.
Explore all episodes and learn more: https://www.govforum.io/tags/podcasts

Today we speak to an industry expert on the difference between IT Modernization and Digital Transformation and what it all means in updating  your systems and preparing for the future.

David Marsh, Industry Principal, Federal

David joined Pega in January of 2020 and has been providing strategic insight, guidance, and support to our Federal Civilian team. He monitors industry and government IT trends, develops targeted campaigns, publishes blogs, and develops content to support business growth. Additionally, David participates in thought leadership roundtables and moderates discussions to increase awareness and presence of the Pega Government Platform across the Federal marketplace.  Prior to Pega, he was supporting the White House Office of American Innovation (WHOAI) as the industry lead for the Cloud Adoption and Digital Transformation Center of Excellence.  David is a veteran of the U.S. Navy and U.S. Naval Reserve and currently lives in Arlington, Virginia. 

Pega

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.

Don’t miss an episode—follow the show on your favorite podcast app.
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We are excited to announce a new podcast coming soon to the G2Xchange platform!  It’s all about the “tea” behind the stories in Government Business.  

Theresa Holder will dig into how government and industry leaders make the tough decisions behind the biggest contract awards and career moves you only hear about “after the fact”.  Real conversations about the things that are shifting the paradigm in both government and industry directly from the leaders that are behind the transformative shifts.

 About our Host:

 Ms. Theresa Holder has over 20 years of experience working in the IT industry with 16 years specializing in Health IT. These projects span across the globe with commercial, federal, and local customers. She has led pursuit teams for some of the most impactful Federal Health IT companies, with a constant focus on providing innovation and strengthening customer relationships. 

Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.

Don’t miss an episode—follow the show on your favorite podcast app.
Explore all episodes and learn more: https://www.govforum.io/tags/podcasts

Taking a look at modern, phishing-resistant multi-factor authentication options and how companies, such as Yubico, are working with federal agencies to strengthen their cybersecurity postures.

Jeff Phillips, VP Public Sector, Yubico
Jeff Phillips is Vice President, Public Sector at Yubico, where he oversees federal and SLED activities in North America.  Jeff is a technology industry veteran with over 25 years of experience in enterprise technology, cyber security, compliance, distributed architecture, IDM, and multi-factor authentication.  Prior to Yubico, Jeff was focused on public sector engagements at Dell, SecureAuth, BeyondTrust, Quest Software, and NetPro. Jeff holds an active TS/SCI U.S. government clearance.  When not working, Jeff enjoys traveling, golfing, hiking, scuba diving, fishing, and playing and watching all sports and spending time with his wife and two children

Yubico
As the inventor of the YubiKey, Yubico makes secure login easy. As a leader in setting global standards for secure access to computers, mobile devices, and more, Yubico is also a creator and core contributor to the FIDO2, WebAuthn, and FIDO Universal 2nd Factor (U2F), and open authentication standards. Yubico is privately held, with a presence around the globe. For more information, please visit: www.yubico.com.

Keeping IT Brief with Mary Ann Brown features quick, insightful conversations with government and industry leaders on federal IT, cybersecurity, AI, and emerging technologies shaping the future of government operations.

Don’t miss an episode—follow the show on your favorite podcast app.
Explore all episodes and learn more: https://www.govforum.io/tags/podcasts