KHM Today

Today is National Linguine Day!  First up on this week's KHM Today episode is one of KHM Travel Group's Regional Coordinators, Lawrence Pinckney, as he gets to experience the brand new Scarlet Lady from Virgin Voyages.  Our Sales Animal, Tim Smith, is back to talk about "Feeding the Fish" and how he stays in touch with his peers and clients.  Virginia Ann is back to share her experience on an Amtrack adventure from Seattle to Chicago; and, finally, we have several of our KHM Travel staff giving their recommendations and thoughts on popular industry events.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Join us today for a special announcement as we welcome our NEW KHM Education Team member, Wanda Thomas!  Wanda has been an agent with KHM for many years, and we are excited to see what the future holds with her on our team.  

First up on our segments is "What Are YOU Doing?- Accountability for your business" with Wanda Thomas.  Then we meet with Sherri Przybysz to discuss the new AMR Collection.  Todd Hamilton, Sr. Vice President of Sales for Norwegian Cruise Line, joins us next to talk about getting back in the water, new protocols for cruising, NCL's 2022 rollout, the new Prima, and much more!  Also on with Todd is Soleil Domagala, NCL's Business Development Manager for KHM Travel Group, and Mylene Hollick, one of KHM's agents and return guests to the show, to share feedback on the NCL Gem test cruise. 

Featured recipe - Fall to Pieces Ribs: https://www.youtube.com/watch?v=MYCClrxtqQ0  

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Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hear from Agents, KHM Travel Group Staff, and Industry Partners as we are LIVE from the ASTA Global Convention!  Tune in to learn why it is so important to be a member of ASTA and what they can do for you. 

Text ASTAPAC19 to 71777 if you would like to donate.

The overwhelming joy of being back together again at one of the first industry events of the year is really magnificent to behold. Agents and industry leaders alike are coming together to move forward in the travel industry and create new and lasting relationships.  

Featuring: Carolyn Orf, KHM Travel Group Staff | Rick Zimmerman, KHM Travel Group CEO | Will Farnsworth, Disney | Chris Seddelmeyer, KHM Travel Group Agent | Deb Dimit, KHM Travel Group Agent | Beth Kitzman, VAX Vacation Access | Virginia Ann Busceme, KHM Travel Group Staff 

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

1. Celebrate couples with Marsha-Ann Brown Director of Weddings and Romance for Sandals and Beaches Resorts 
2. Five tips for working with destination weddings 
3. Matt’s Compass- Romantic Destinations 
4. FAM Feedback w/ Toni Rath- Grand Palladium Puerto Vallarta 

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

1. Going above and beyond with customer service. How to provide great customer service and show that you are better than a booking site.  
2. Shawn Tubman – Sr. Vice President of Sales for Regent Seven Seas 
3. KHM @ Home: Caramel Popcorn Sundae 
4. Best Training Series: Getting to Know Europe 
5. David Pritchard, Health and Wellness Expert for Apple Leisure Group: Back to School Health and Wellness. 

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

LIVE from the Carnival Mardi Gras is our very own Groups Specialist, Kevin Kelly!  After getting to live vicariously through Kevin, we discuss planting the seed for future bookings with Matt Wahlgren, and then "The Art of the #" with Sarah Yoder (Check out this website for insights and help: Hashtagify.me).  Our Supplier Guest today is Ben Recob - Sr. Manager of Education and Implementation at Apple Leisure Group - who is here to tell you: "Wait on Hold or Help Yourself!"  Finally, we wrap up with Virginia Ann and Matt on our "Best Trainings Series:  New Agents."


Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

This week's episode features the inside scoop on cruise and land travel now! Featuring our host Carolyn Orf with the following segments: FAM Feedback on Planet Hollywood - Cancun, Cruisin’ with Susie - Just off the Carnival Horizon and LIVE from Cruise 360! Hear from Ray Snisky - Group President at ALG as he talks about moving forward, improving systems, and customer service. Next, Bill Coyle, Director of Education and Programs, shares his thoughts on how to sell Greek Isle cruises. Finally, join us for our big send off for our team member Chantelle Nye--we honor her with a new signature cocktail - The Chantelle! 

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

1. Going for Gold with Tim Smith, our KHM Travel Group Sales Guru. 
2. Glinessa Gailliard joins us for FAM Feedback on the Grand Palladium Lady Hamilton 
3. John Chernesky- Sr. VP of N. America Sales & Trade Marketing for Princess Cruises and Cunard Line share insight into Medallion Technology, changing the thought process on booking cruises now, and his thoughts on the latest news headlines for cruise lines. 
4. The New Normal for Flying 
5. What Would the EDU Team Do?  Find out what our team would do if they got a call from a client with the request to move hotels while in the destination.   

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

1. Stephanie Lee:  Host Agency Reviews Importance of the Annual Survey 
2. FAM Feedback- Hilton La Romana 
3. What’s New-  Hawaii Updates with Alex Roth (HVCB) 
4. KHM @ Home-  The Kir Royale 
5. Where In The World Is Matt? 

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

1. National Social Media Day:  Get an overview of social media platforms and how to use them to your benefit as a travel advisor. 
2. Royal Caribbean is back in the water.  Vicki Freed talks about getting back to Alaska, Adventure of the Seas, and the first ship to sail from U.S. this coming weekend. 
3. KHM agent Susie Flores shares with Vicki and Carolyn all about her time on the first sailing of Adventure of the Seas. 
4. Anita Pagliasso shares her vision for the ASTA Board of Directors. 
5. Where is the World is Matt?

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com