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The most powerful antidote to a fragmented health care system may be something deceptively simple: listening.
In this episode, Maureen Bisognano shares how compassion, curiosity, and relational care can transform health care by improving communication, trust, and outcomes for patients and providers alike. Through personal stories and global initiatives like What Matters to You and Kindness in Healthcare, she highlights the power of listening, kindness, and cross-industry learning to create more humane and effective care systems.
Tune in and learn how a few simple questions can spark a global transformation in care!
Learn more about your ad choices. Visit megaphone.fm/adchoices
By Brought to you by the Institute for Healthcare Improvement (IHI)4.8
3939 ratings
The most powerful antidote to a fragmented health care system may be something deceptively simple: listening.
In this episode, Maureen Bisognano shares how compassion, curiosity, and relational care can transform health care by improving communication, trust, and outcomes for patients and providers alike. Through personal stories and global initiatives like What Matters to You and Kindness in Healthcare, she highlights the power of listening, kindness, and cross-industry learning to create more humane and effective care systems.
Tune in and learn how a few simple questions can spark a global transformation in care!
Learn more about your ad choices. Visit megaphone.fm/adchoices

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