Know How

Know-How – Success and Sanity! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by less than half of 1% of all 15,000+ Farmer’s agents within the U.S. Among his myriad of awards includes: First-ever agent recipient of the Lifetime Achievement Award from Farmers Insurance; Perennial Million Dollar Round Table Qualifier, Three time recipient of Agent of the Year and Winner of the Small Business of the Year in Visalia, California. The Korsgaden-Jansma Insurance Agency is co-owned with sister Sharon Jansma. This dynamic brother and sister team strives to be the best insurance agency in Tulare, County. Troy is also an international insurance industry speaker, agent trainer and agency consultant, as well as the author of several insurance how-to books.

www.korsgaden.com

Know-How – The Betterley Report! Rick is the president of Betterley Risk Consultants, a national risk management consulting firm founded in 1932 by his grandfather. He has been president of the firm since 1984 and is the publisher of The Betterley Report, a market survey series of insurance product analysis. He also authors its annual evaluation of Technology, E&O and Cyber Risk insurance products. The firm also provides consulting services to insurance companies and service providers to the insurance industry in the areas of strategic planning, product development, and marketing strategy. The firm does not sell insurance products or related services in order to preserve objective analysis. Rick is past president of the New England Chapter of the Institute of Management Consultants. He was awarded the Certified Management Consultant designation by the IMC, and past member of the Risk Management Audit Standards Committee of the Society of Risk Management Consultants. He earned a Bachelor of Arts degree from Bates College, in Lewiston, Maine, and lives in Sterling, Massachusetts.

www.betterley.com

Know-How – Barry Zalma on Insurance Fraud! Barry Zalma has nearly 5 decades of practical insurance claims experience and serves those who are faced with an insurance claims or coverage dispute. Barry assists clients to resolve any insurance problem faced by lawyers representing insurers, lawyers representing policyholders, insurance claims management, insurance claims personnel, and those they seek to serve. His experience as a consultant and expert witness can make the difference before a jury, other trier of fact, or mediator. Barry is an internationally recognized expert on insurance claims, coverage, fraud, and bad faith. Barry lives in Los Angles, California.

www.zalma.com

Know-How – Cyber Security from a Regulators Perspective. Adam Hamm is Past President of the NAIC, and is now chair of the Cybersecurity Task Force. He was selected by his fellow insurance commissioners to serve on the U.S. Financial Stability Oversight Council. FSOC is a fifteen member body comprised of the nation’s chief financial regulators, including U.S. Treasury Secretary and Chairman of the Federal Reserve. Adam’s dedication to serve the public began with his work as prosecutor at the Cass County State’s Attorney’s office. Adam prosecuted personal crimes, including murder, rape, robbery, assault, and child physical and sexual abuse. This work gave Adam an understanding of what it takes to protect the public. He has also worked as an attorney in private practice advcating for North Dakota businesses and individuals. He is a graduate of Sam Houston State University and received his JD from the University of North Dakota School of Law. A native of Jamestown, Adam, and family now live in Bismarck, ND.

www.naic.org

Know-How – The Medicare Coach! Larry Weigel attended Kansas State University on a full basketball scholarship in the mid 1960’s and played for legendary coach Tex Winter. Larry graduated from K-State with a degree in Business Administration and a Master’s in education in 1968. He remained in Manhattan, KS and devoted twenty years working for the university as an assistant basketball coach, fundraiser, and later Executive Director of the K-State Alumni Association. In 1989, he joined Keating and Associates, and became the firm’s certified medical risk management specialist. As more clients started aging into Medicare he recognized a need to expand his practice to include Medicare advising and in 2009 started the first of its kind fee based Medicare Coaching service in the nation. He and wife Kay have two adult children and five grandchildren. In addition to his professional life, he enjoys composing songs, playing musical instruments, gardening, public speaking and entertaining audiences throughout Kansas.

www.mymedicarecoach.com