Knowing Kenning

In this episode of the Knowing Kenning podcast, hosts Cathy Boeckmann and Thom Shaw draw on their shared roots as communications coaches at McKinsey to unpack what they think makes communications coaching a distinct discipline within executive coaching.

As they explain, communications coaching zeroes in on a narrower set of pain points and can act as a powerful career accelerator when a specific sticking point is holding someone back. Cathy and Thom share detailed case studies to show what the coaching experience is like for real clients. They also explore what makes a coachee successful, including a readiness to change, bringing real tasks into sessions, and a willingness to experiment.

The episode ultimately frames communications coaching as a highly practical, results-oriented intervention that pays off both in immediate performance and longer-term self-awareness and career clarity.

To find out more:  https://www.kenningassociates.com/

Cathy Boeckmann

Thom Shaw

Why leaders need to build trust, and how to do it

When teams have a strong foundation of trust, the work just feels easier. Even when there's a lot going on -- changing technologies, pressing business imperatives, strategic uncertainty -- team members who feel a high degree of trust with each other can work through their challenges more successfully. But trust is a nebulous thing. What specifically can a leader do to increase trust when it seems to be lacking?

In this episode of the Knowing Kenning podcast, Partners Annie Howell and Jennifer Lachance share a powerful framework: the trust equation. They walk through four elements that build trust, and they bring them to life with illuminating case studies drawn from their own coaching work. In doing so, they describe small shifts that any leader can make to show up in a way that enhances stability, clarifies priorities, makes people feel seen and understood, and brings multiple perspectives into the room. If you suspect trust might be slipping on your team, they offer a call to action to make changes in small but important ways.

Reach out to Jen and Annie at https://www.kenningassociates.com/

We all have unique strengths that we bring to our work. And we rightly celebrate all the ways that our strengths support and improve our performance. At the same time, it’s also possible to overuse a strength in ways that lead to unintended, less than ideal results.

In this episode of the Knowing Kenning podcast, Partner Annie Howell interviews Partner Jennifer Lachance about how, at times, we all need to “Beware our Strengths”. Jennifer offers a wealth of examples of how strong leaders she has coached have come to realize that their strengths are on “overdrive”. She shares a step-by-step process that anyone can follow to name their strengths, build greater awareness of how these strengths show up, and take small steps to purposefully and productively dial back how they bring their strengths to bear. 

To reach the hosts:

https://www.kenningassociates.com/jennifer-lachance/

https://www.kenningassociates.com/annie-howell/

What’s the secret to running great meetings? Stellar content and a modicum of charisma?   According to Kenning Partner Laurie Burkland Waller, that’s not enough. Experience with hundreds of leaders has shown her that great meetings are actually the product of carefully considered preparation. 

An experienced executive coach and leadership development expert who helps senior leaders show up with impact when it matters most, Laurie has developed a practical preparation framework called “The 5 Ps of Meeting Mastery.” This checklist highlights the importance of carefully planning for:

Join Laurie as she demonstrates the value of each element with scientific research and provides real world examples of their successful application.

References

In this episode of the Knowing Kenning podcast, Partner Cathy Boeckmann speaks with Ramya Mahalingam, Expert Practitioner, about the power storytelling.  Ramya explains how telling a story is one of the most powerful ways to make the information you share memorable. She gives her take on why anyone who is trying to grow as a leader should also sharpen their skills for telling stories. And Ramya offers five practical tips for how to make stories effective:

Can joining a college a capella group help launch a career in the family business? Yes it can, Eliah Seton, CEO of SoundCloud tells Kenning Associates Partner, Daryl Ogden–and it can provide the foundation for a marriage and family to boot!

Eliah joins us on the pod to discuss his career in music:  One deeply rooted in his personal and family history, and one that was shaped by mentors and mentorship throughout. Eliah explains what he gleaned from his mentors (e.g., where to find energy, how to measure progress) as well what he still gathers from those he mentors (e.g., a new way to use a product, a fresh perspective from another company). 

Eliah and Daryl go on to dig deep into what makes Soundcloud supremely well-poised to exploit the disruptions in the music industry–trends that Eliah had seen first-hand in the making throughout his years at Warner Music.  As one of his mentors told him:  “When you’re on a train, you can walk or run… but what really matters is how fast the train is going.”

In this episode, Kenning Partner Cathy Boeckmann looks back on the enduring value of the streaming series Ted Lasso. She ponders the question, is Ted Lasso still relevant? Her answer is yes, and she suggests that 2024 is a great year for anyone to revisit the show as a support for personal growth. She shares three ways the show could have practical value for career inspiration: for facing challenges around new roles, for enhancing relationships, and for changing your story to make new things possible.

Then, the episode continues with a special bonus – the full first episode of Cathy’s other podcast, Lasso Lessons, which was first released in September 2021. In what follows, Cathy and co-host Mike Merrill break down Ted Lasso S1E1. You will find out why Ted learns everyone's names and even over-praises Nate's sports drink. And you’ll get an analysis of Ted’s "Inclusive Leadership” with a comparison between Ted’s vs. Rebecca’s communications styles. Plus hear how you too can flip the pyramid for organizational success!

Also Mentioned:

Inverting the Pyramid: the book & the organizational principle

The Key to Inclusive Leadership

Kerouac’s The Dharma Bums

Barry Jentz on challenges to sense-making

In this episode, Kenning Partner Daryl Ogden speaks with Helen Chiang, head of Mojang Studios. Daryl and Helen’s relationship goes back many years, to the integration of Mojang, the Swedish creator of Minecraft, into the world of Microsoft’s Xbox. Despite the difficult reality of most acquisitions, they talk about how Helen and her team ensured continued growth and player satisfaction.  

Helen’s long career in gaming, she explains, wasn’t her original plan in college or business school. But once exposed to the business side of gaming, she was drawn into the creative process. Discussing mentorship and sponsorship, Helen describes her own trials with imposter syndrome, and explains how she works with contributors throughout Microsoft to give their career in gaming a boost.

Daryl and Helen also focus on what it means to be a people-first leader, highlighting lessons learned in how to support creative, innovative talent. In a world where remote and hybrid work is becoming the norm, Helen’s experience with working across continents has great salience. She speaks of how diversity of insight is key to Mojang’s success, and how she and her team experimented with working arrangements until they got it right.

Note: This interview was recorded before Mojang released Legends.

C-Level Leader Abby Kearns Shares Insights into Tech Roles that Build Leadership Judgment and What We All Need to Know about Risk

Julie Kantor and Felice Ekelman share advice for leaders who want a productive, happy hybrid workplace

Kenning partner Cathy Boeckmann talks with Julie Kantor, a business psychologist, and Felice Ekelman, an employment attorney, about their new book, Thrive With a Hybrid Workplace: Step-by-Step Guidance from the Experts.

In this conversation, Julie and Felice describe what makes their book unique: a dual focus on both the “institutional” challenges of flexible work, like setting fair and clear policies, and the need to face up to fundamental leadership imperatives like ensuring good communication and fostering connection across a hybrid workforce.

Cathy invites Julie and Felice to share their perspectives on what the best organizations and leaders are doing right, which include:

• Inviting diverse groups of employees to give input on policies, which can be revisited and changed if things aren’t working

Buy the book:

On Amazon

On Barnes & Noble

Reach out:

[email protected]

[email protected]

[email protected]