General Manager Chris Miller discusses KONE’s greatest assets – its people and culture.

KONE Americas Office Vertical Market Director Todd Boever tackles hot topics such as the future of commercial office environments and the "return to work" for employees nationwide.

Tom Kautz, KONE Americas Retail and Residential Vertical Market Director discusses how the shift of lifestyles and new behaviors in residential environments due to the pandemic has resulted in an even greater need for durability, efficiency and reliability for elevators in high-rises and condo buildings.

Adam Judd, KONE Americas Sourcing Director, shares insights on our ongoing commitment to the communities, and special guest Ellie Doughty – a longtime friend of KONE – who shares her story of being an elevator fan.

Bruce Norden, KONE Americas Director of the Healthcare & Industrial Markets, discuss how KONE helps keep hospitals and healthcare facilities running efficiently and without service interruptions, thanks to modernization efforts and technology such as KONE 24/7 Connected Services.

Nicole Manzo, KONE Americas Senior Vice President of Human Resources,  share insights on our refreshed KONE Values, commitment to a diverse and inclusive culture and the importance of employee engagement during these times.

Steve Gonzalez, KONE Americas Director of Major Projects, discusses the future of airports and how airlines are adapting to new protocols and looking to offer more of an "experience" for travelers. He also shares how KONE's Health and Well-Being solutions are being implemented as safety continues to be a top priority.

Madelin Barnett , KONE Senior Service Account Manager discusses the keys to becoming a trusted advisor for our customers and shares a few anecdotes on long-term trusted engagements KONE has cultivated over the years.

Gérald Richard, District Vice President for KONE Canada East, discusses recent activity in Canada and how the team has successfully maintained consistent customer communications during this challenging time.

Mark Duin, General Manager of Service & Solutions for KONE Portland, discusses the latest Customer Loyalty Survey and underscores KONE's success in soliciting feedback and maintaining open, trusted customer relationships.