Jeff Couture, General Manager of Service & Solutions for the KONE Americas Pacific District, discusses the numerous value propositions of KONE 24/7 Connected Services and how some West Coast customers have reduced callouts up to 30 percent.

Margot Epstein, Director of Sales Operations for New Construction, discusses the various ways KONE continues to collaborate with customers on new projects during these trying times.

Philip Jenkinson, KONE Business Development Manager - Canadian Prairies, discusses the significance of KONE 24/7 Connected Services and the powerful shift from a reactive to proactive to predictive approach in maintenance.

Stuti Oza, Customer Solutions Manager for KONE Major Projects, discusses elevator and escalator solutions that tenants and visitors can see in buildings when they return to the workplace.

We are proud to launch KONE Conversations, an audio podcast designed to deliver unique perspectives and insights from KONE employees across new social media channels. Topics will be open-ended, ranging from technology and innovation to customer service and working at KONE. Our first interview is with Terry Bell, KONE Platform Manager, who shares insights on working with KONE Customers.