Taped live in SCCE’s Minneapolis office, host Kortney Nordrum and guest Kristy Grant-Hart discuss Effective Communication, including:

* Why communication counts;

* How “mirroring” shows you pay attention to others;

* Why communication without context means nothing;

* The ethicality of using fear to persuade;

* Psychological reasons to make your boss say no to you; and

* Curried cow brains.

Kristy Grant-Hart is the Managing Director of Spark Compliance Consulting (www.sparkcompliance.com), headquartered in London, England. You can reach Kristy at [email protected]. Her book, “How to be a Wildly Effective Compliance Officer: Learn the Secrets of Influence, Motivation and Persuasion to Become an In-Demand Business Asset ” is available here: http://amzn.to/1nPcURP

Find Kristy on LinkedIn: https://www.linkedin.com/in/kristygranthart 

Follow Kristy on Twitter: @KristyGrantHart

Kristy will be speaking on this topic and more at SCCE’s European Compliance & Ethics Institute this March, For information on her sessions and how to register, click here.

If you have suggestion or questions for the Compliance Perspectives Podcast, please email Kortney at [email protected]