Post By: Adam Turteltaub

It’s a new Zoom-filled world out there, and compliance teams are not immune from it. In fact, to succeed they have to embrace it.

To understand how best to operate in this environment, we talked with Kyle Zamcheck, executive communications coach and co-founder of Listenly.

She explains that there are a new set of opportunities and constraints posed by the world of video conferencing. There is now one focal point of conversation, side chats are more difficult, and everyone is now equidistant from the presenter.

The key is to leverage these points to your advantage by bringing what she calls more “delight” to the audience, focusing on their perspective and keeping the conversation engaging. She suggests looking for different ways of presenting information, such as using objects instead of slides, encouraging people to move during the session, and watching your own gestures. Remember those big arm movements may not be captured by the camera.

Listen in to learn more about the importance of redundancy, authenticity and other techniques for mastering this medium.